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How H-E-B became Texas' most beloved brand (2024)

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61–70 of 121 posts

Re: How H-E-B became Texas' most beloved brand (2024)

#61

As soon as Covid was viewed as a serious threat in the US, they immediately put up plexiglass barriers to protect their cashiers. Immediately and not just half assed barriers. They did as good of a job as I would have done if I were the cashier. Then they transformed their stores to have more warehouse space and ran a free curbside pickup service. All of this and they are still the best grocery store in TX if you car…

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Re: How H-E-B became Texas' most beloved brand (2024)

#62

Earlier quoted context omitted.

They might not have as many HEBs in DFW, but that is where Central Market is head-quartered!

The Dallas Central Market is a 35 minute bike ride away. Too far. And, besides, it's not HEB. It's fine, but there's a Whole Foods 27 minutes away if I want the fancy groceries, though that's also too far for a regular grocery run.

As much as I loved growing up with HEB, my fondest memories are of eating Central Market squid salad and brie in its playground/music venue backyard.

Re: How H-E-B became Texas' most beloved brand (2024)

#64

The biggest difference I’ve noticed is HEB has plenty of employees who don’t seem depressed to be there. When I’ve been to HEB I see plenty of cashier lanes open, each with a cashier and bagger, people stocking aisles, a team behind the butcher and bakery counters, etc. By comparison, Kroger seems to try and have a skeleton crew at all times. Usually a single cashier, a self checkout supervisor, and a couple of peopl…

I've experienced the same thing except sed 's/HEB/Publix/g' This is probably just a 'Kroger vs nice supermarket' thing.

Perhaps interesting, my Publix experiences are almost always… not great. The staff seems aged (don’t hate me, I’m also aged!) - but they seem more on the apathetic and miserable side of the spectrum. I always heard how well they treat their employees so I assume it is some kind of retail trap where the job is too good to give up but never good enough to be truly good?

Re: How H-E-B became Texas' most beloved brand (2024)

#65

The Butts are some good people. When I was a kid in Central Texas my family shopped at their stores. It was a real drag to move to a part of Texas outside their operating range and spend so many years there so their recent expansion across the state is the one welcome thing about Texas. HEB and their upscale Central Market are the only grocery stores that we visit. We do drop by World Market occasionally for oddball…

> I think one of the best things about the new HEBs is the attached BBQ store. Not a Texan, just visited occasionally. This sentence more than anything has just made me want to become a Texan. I did not know this was a thing, but that sounds amazing.

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Re: How H-E-B became Texas' most beloved brand (2024)

#66
post #22

I want someone to start a monthly subscription service that mails HEB tortillas within the continental US using UT Austin students as the smurfs. The ad copy writes itself.

HEB tortillas are good for a store brand but you can get better tortillas at any half decent Mexican mom and pop store in SoCal.

Re: How H-E-B became Texas' most beloved brand (2024)

#67

My mom moved out of Texas about 20 years ago, and still sometimes talks fondly about HEB. I'm currently in Dallas, and annoyingly there is no HEB within a reasonable distance, though they have finally started opening stores in the DFW metro area. Just none in central Dallas, yet. They do just about everything right. Their lower bound on quality for stuff like produce is higher than most stores, their store brands are…

The way HEB wins the hearts and souls of every Texan is via the tortilla machine. No other major grocery chain stocks fresh, daily made tortillas and instead offers premade "tortillas"

Re: How H-E-B became Texas' most beloved brand (2024)

#68

As soon as Covid was viewed as a serious threat in the US, they immediately put up plexiglass barriers to protect their cashiers. Immediately and not just half assed barriers. They did as good of a job as I would have done if I were the cashier. Then they transformed their stores to have more warehouse space and ran a free curbside pickup service. All of this and they are still the best grocery store in TX if you car…

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I’m not following. The barrier separated the cashiers who were mandated to wear masks from the customers who were asked to wear masks (asked vs absolutely forced after violent protests by angry “freedom loving” customers). It was essentially like a giant plastic face mask that medical staff were wearing at the time in addition to masks. I’d sure like it to be present in the same way I wouldn’t eat at a buffet without a sneeze guard. You’d fault the company for spending time and money building those out for their cashiers? Keeping the store open - while asking everyone to social distance and wear masks - kept people employed and allowed mothers that needed to stop by a store to pickup something when they may not have another option to do so.

Re: How H-E-B became Texas' most beloved brand (2024)

#70

The biggest difference I’ve noticed is HEB has plenty of employees who don’t seem depressed to be there. When I’ve been to HEB I see plenty of cashier lanes open, each with a cashier and bagger, people stocking aisles, a team behind the butcher and bakery counters, etc. By comparison, Kroger seems to try and have a skeleton crew at all times. Usually a single cashier, a self checkout supervisor, and a couple of peopl…

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