Ask HN: Need advice on a great phone system

#1

Post by graiz » Mon, Dec 03, 2012, 5:49 PM UTC

I've tried Google Voice, cell phones, Grasshopper, Avaya, RingCentral and several others. I have yet to find a system that I love. Each one solves some of the problems but the rest feels like a kludge.

Key for me are: - Simplicity to transfer calls - Compatible with physical (conf rooms and desks) and mobile phones - Simple to administer - Scales well for an office of 20+

Any advice?

Re: Ask HN: Need advice on a great phone system

#2

Post by UnFundedHype » Mon, Dec 03, 2012, 5:53 PM UTC

I use Plivo for my telecom service. You should be able to put a custom script together. @UnFundedHype if you would prefer I put it together for you.

Re: Ask HN: Need advice on a great phone system

#3

Post by graiz » Mon, Dec 03, 2012, 6:00 PM UTC

UnFundedHype wrote: post #2

I use Plivo for my telecom service. You should be able to put a custom script together. @UnFundedHype if you would prefer I put it together for you.

Plivo and Twilio provide a good architecture for building custom phone based apps but they don't seem like a good turn-key solution for a growing business. Unless I'm missing something.

Re: Ask HN: Need advice on a great phone system

#4

Post by j_b_f » Tue, Dec 04, 2012, 2:37 AM UTC

Have you tried OnSip? We use Lylix with a customized Asterisk install with Cisco SIP phones, but it's kind of a headache to manage.