This sounds like time for a small-claims court case. Take Paypal to court. Given the evidence of fraudulent transactions, I would say there is a chance they could lose. And, if nothing else, it will cost them at least the $600 to pay for it.
Thinking of Selling on eBay using Paypal? Think Again
261–270 of 398 posts
Re: Thinking of Selling on eBay using Paypal? Think Again
#262Fascinating, back in the way back time when Ebay was first starting, the only way I would sell something was payment in advance, but check. Further the check needed to clear my bank before I would ship the merchandise. This was a pain but it was the only way to do business if you wanted to avoid fraud. Paypal made this so much easier, they would carry the risk if it was a 'certified' account. The whole "not as descri…
Funds from bad checks can be pulled from your account even after the check has 'cleared'.
cf. 419 scams.
Re: Thinking of Selling on eBay using Paypal? Think Again
#263It sucks to be among the most gullible 1% of buyers or sellers in a marketplace, weighted by sales volume.
In first-world markets, overall fraud is around 1%. But since experienced buyers and sellers learn to avoid it, the least experienced ones absorb most of the losses.
Whether you're in the most gullible 1% depends on who else you're competing with. For example, if you're selling a used car, you have to be fairly dumb to be in the most gullible 1% since lots of regular people do the same.
But the vast majority of iPhones on eBay are sold by sophisticated, professional, full-time merchants. So unless you have inside knowledge, you probably are in the most gullible 1% of iPhone sellers on eBay.
Re: Thinking of Selling on eBay using Paypal? Think Again
#264Earlier quoted context omitted.
"Item not as described" is the secret passphrase. Seller has absolutely no recourse. I've never tried it as a buyer, but as a seller it's been 100% effective in the scammer getting their money back from me.
What I don't understand is why using this passphrase doesn't obligate the buyer to return the item.
THIS.
Except, I suppose, how do you validate THAT?
If I'm the seller, and you send me back an empty box or an old iPhone 3GS, what do I do then?
Re: Thinking of Selling on eBay using Paypal? Think Again
#265Earlier quoted context omitted.
No he was not. He went straight to his credit card and they took his side. I had no chance of appealing because Paypal would not disclose the Credit Card issuer contact info to me so that I could contact them directly
He went straight to his credit card and they took his side. Took his side as far as the chargeback, OK, I can see that. It's not very encouraging, but I can see it. But took his side as far as keeping the item and getting his money back? That I don't see at all. How is that possible? And how would PayPal, and eBay for that matter, not expect a return?
What's to stop buyer from claiming the box contained a pair of old headphones ('significantly not as described')? The problem is the buyer is being taken at their word; forcing a return of bogus items won't help.
Re: Thinking of Selling on eBay using Paypal? Think Again
#266Earlier quoted context omitted.
Because we're targeting consumers, they're less familiar with shipping than businesses. Our system provides buyers with accurate shipping costs and prepares labels for sellers when their parts have been purchased. All they have to do is put it in a box and drop the package off. This also means that we can eventually grow each seller's addressable market within our system as we'll handle cross-border shipping on their…
I think grandfather comment is poking fun at your (presumed) typo: your earlier comment should probably say "making shipping less painful" rather than "making shipping less painless."
Oh my. You are correct. Long day.
Re: Thinking of Selling on eBay using Paypal? Think Again
#267Earlier quoted context omitted.
Shameless plug; we've built one for automotive enthusiasts: https://www.styckyd.com Our target is to serve the C2C market and make shipping less painless as well as eliminate some of the risk on the buyer's side. With the current climate for buying goods online companies serving the space are at risk for opening themselves up to scams like this one by buyers. The reality for anyone accepting credit cards is that you'…
Dude, why can't I just browse a bunch of products for sale? That's all I want to do, I don't want to sign up to your site. I just want to see what's listed and possibly buy some parts. I'll probably check back again tomorrow if I see a few interesting things, probably in my lunch break at work. I've been thinking about getting a Garrett 3071 turbo kit but haven't given into the temptation yet -- but probably after se…
Re: Thinking of Selling on eBay using Paypal? Think Again
#268Earlier quoted context omitted.
just wondering how would you expect or how do other companies currently avoid fraud. The costs associated or added with constantly investigating fraud would almost seem like a deterrent in making a system useful.
If you look at Paypal's 10-K, they assume an automatic writeoff 4% of their revenues due to losses from chargebacks.
Almost seems like Paypal is making an effort to transfer that cost from their books to sellers.
Re: Thinking of Selling on eBay using Paypal? Think Again
#269Earlier quoted context omitted.
He went straight to his credit card and they took his side. Took his side as far as the chargeback, OK, I can see that. It's not very encouraging, but I can see it. But took his side as far as keeping the item and getting his money back? That I don't see at all. How is that possible? And how would PayPal, and eBay for that matter, not expect a return?
What's to stop buyer from claiming the box contained a pair of old headphones ('significantly not as described')? The problem is the buyer is being taken at their word; forcing a return of bogus items won't help.
Yes, I can see that being an issue, and as a seller, you would want to somehow document what was actually shipped, otherwise the buyer could indeed ship back a bogus item.
But to not even raise the question of a return at all? That doesn't make sense to me.
Re: Thinking of Selling on eBay using Paypal? Think Again
#270Earlier quoted context omitted.
If the OP were the merchant for the credit card transaction, he would have provided the extensive documentation described and I have no doubt at all that the chargeback would NOT have gone through. (The evidence of previous fraud would probably have led to closing the card account also.) But the OP is NOT the merchant... PayPal is. I do not think that the fundamental problem in this case is the credit card system. (A…
Exactly! Paypal is the middleman here and they are preventing me from going directly to the credit card issuer and providing them with extensive documentation proving fraud. Not only that, they are making it extremely inconvenient to have any sort of communication with them
Something is beyond wrong if a verbal "not as described" lets them keep the object. That's such an obvious scam/abuse there should be a legal issue with it, if paypal is not pursuing actual proof. They are acting in bad faith because their contract/terms of service is not even plausibly verifiable. The CC company requires an affadivit to issue a refund; if Visa gets wind of this guy with 5 refunds to the same card/provider/etc (thats 5 perjured affadavits) it should be a verifiable problem with paperwork. Paypal should be in the business of verifying this; not denying it. Its so basic as to be beyond belief. Apologies for preaching to the choir.