Ask HN: Anthropic banned me from using Claude Code and I don't know what to do

After using Claude Code at work for months I wanted to use it on my own projects too. Most probably because my vpn was on I got banned after 1 hour of usage. I got my 120$ back. 1 month later I signed up with vpn off. But this time probably because I used the same credit cart (and that's the only card I can use) they banned me again.

Even after I contacted support I got a generic "we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy" answer.

I'm not using it for anything unusal. "Summarize that markdown file", "how can i refactor payment module" kind of questions mostly. I couldn't even move to real coding because 1 hour was only enough for investigation.

My last chance is HN to get some visibility on my case. My Boris sees it or some other Anthropic employee.

Do you guys have any tips on getting my account back?

Lucky you.

Don't have a solution but just to add that I'm the same boat, and I've seen a few others. Something trips their anomaly detection and they don't care about it because it's presumably a low false positive rate.

For what it's worth I can just pay for tokens through other providers proxying their API. Still sucks because you end up paying much more.

Why not using some other coding IDE with OpenRouter? There you can also use the models. You can even switch models easily depending on your needs and spent.

There are OpenSource versions of CodeX.

For example:

* OpenCode: https://medium.com/codex/kickstart-opencode-with-openrouter-...

* CodeX with OpenRouter: https://openrouter.ai/docs/cookbook/coding-agents/codex-cli

Well at least you didn't submit an ID and selfie yet so you could make a new account right, the future is bright.