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Want your images back? That'll be $5

lutr.dev

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Re: Want your images back? That'll be $5

#182
post #142

Earlier quoted context omitted.

Chargebacks are a pain and as a seller you almost always lose them, Stripe advices to refund based on signal's they get that a disput is requested. As a company there is just no point in fighting them. I even had emails of clients they made a mistake and didnt realise it was our payment, but even that wasn;t enough.

> Stripe advices to refund based on signal's they get that a disput is requested. I think that's if you're lucky enough to receive an early fraud warning, in which case, you have maybe ~12 hours to refund the money, but who knows, it's completely opaque to the merchant. As a merchant, I've even had previously refunded payments become disputes hours after issuing the refund. Most of the time, the charge back is sprung…

Yeah if the refunds are automated Ive had it prevent a dispute, if I had pre-emptively refunded myself it didnt prevent the dispute. I think only mastercard and visa use the early fraud warning system, I have rules that auto refund on a warning.

Re: Want your images back? That'll be $5

#183
post #151

Earlier quoted context omitted.

> 4. Customer found that the account was apparently unused and empty Empty does not equate to unused. This was their old account that they definitely used.

They were underage when they made the account. That's a whole different and big fucking deal. Means any TOS and contracts and shit are basically null and void. https://news.ycombinator.com/item?id=48571946

? What's your point here?

And almost everyone born after 1980 created their first online accounts while they were a minor, including I'm assuming 70% of Photobucket users.

Re: Want your images back? That'll be $5

#184
post #166

I don't necessarily mean this to be dismissive, but it'll come off like that and it is what it is: Don't go through life getting this mad at something so inconsequential (five dollars). The typical response is "its the principal", but they're not beholden to your principals, and getting worked up because someone else compromised your principals is not healthy. Its just other people doing things. Neither money nor pri…

[flagged]

Maturity is recognizing that ninety-eight times out of a hundred, there actually is nothing you can do, because nothing you do will change it. Getting angry means you're letting these people you dislike into your head, controlling your thoughts; why would you be proud of that? In the remaining two times out of a hundred, regulating your emotions by providing them the feedback in a calm, direct manner is as effective as doing so in the manner this blog post took; sometimes it is even more effective, because people generally do not engage with others who they perceive to be acting without reason.

You'll discover this path on your own, and make mistakes along the way, as anyone has. The thing you need to hear right now is: Your comment had exactly zero impact on me. It is like you never even posted it.

Re: Want your images back? That'll be $5

#185
post #53

Given this is a largely technical crowd, I feel it my duty to share just how good (and free/open) Immich is. If you’re like me and don’t want to be an “admin for life” then it’s still for you. What has worked for me for over a decade is to keep the source of my photos in a boring old folder (backed up to my synology and Dropbox). And then layer photo viewing and sharing apps on top. The day I’m sick of Immich and the…

I've been using it for about 6 months now and I'm mostly happy with it, but there are definitely some pain points. Depending on individual use-case, it can be a bit tricky to get setup.

I dislike Docker Desktop for Windows, so I run it in a docker container on Windows Subsystem for Linux with Tailscale and have configured it to automatically initialize all of it when my PC is powered on. It took me many hours and lots of chatting with GPT to get it working. Perhaps my configuration is uncommon though.

My biggest issue with it is the overhead and lack of smart configuration. For example my wife and I have the same mobile device (Android) and we can't share an account while having backups made at the same time because backups mimic the default android images folders and both devices have the same structure. If we have two different accounts, then each account generates its own thumbnails and you have to run facial recognition on each one individually (which required a lot of manual tagging). This wastes a lot of time and space.

The second problem is it can't just work with the file system structure and organization I have in my external folders "as-is". You basically have to recreate them as albums inside immich yourself. I found a handy script that did this for me, but the experience is somewhat lacking.

Third issue is I can't backup to external folders. Backups go to the default immich folder and I have to manually pull them out of these and dump them in the correct external folders (recall that I have my own file structure).

I've gone to their github and luckily there are issues out on all of these which I promptly upvoted, but I'm not sure any of them have been resolved by the team yet. I'm hoping they get fixed soon.

Edit: I should mention that I don't enjoy having a bunch of different services running to get this working like an out-of-the-box experience should. For example adding Dropbox to the equation is a no-go for me. The idea of adding even more system resources dedicated to this function is a huge turn off. I also use a cheap DAS (not a NAS - and yes I do manual backups for offsite storage) because I don't want to fork out a fortune for the Synology solution. These are all things that Immich itself should be able to handle without having these complex systems with multiple failure points.

Re: Want your images back? That'll be $5

#186
post #139

Earlier quoted context omitted.

From the story I was assuming that OP maybe had multiple accounts he forgot about or that he actually uploaded the images without logging in, and that’s why there were no images to be restored. If the images actually were on the account and they deleted them, it would be crazy.

Yes, that's exactly it! I must have had multiple accounts. I don't think they deleted any of my images.

[dead]

Re: Want your images back? That'll be $5

#187

Earlier quoted context omitted.

I've done a couple on a debit card and it's gone pretty smoothly. I paid around £200 for an online service who they effectively ghosted me, so I submitted a chargeback to my bank, and they said they'd get in contact with the provider. I never heard back about it other than getting my money so I'm guessing they ghosted my bank too

Chargebacks are a pain and as a seller you almost always lose them, Stripe advices to refund based on signal's they get that a disput is requested. As a company there is just no point in fighting them. I even had emails of clients they made a mistake and didnt realise it was our payment, but even that wasn;t enough.

Just FYI, my wife has to fight a lot of outright fraudulent Stripe disputes filed against the company she works for (things like a customer claiming they never received when she has an extensive paper trail of them receiving, using, and thanking the business for said goods) and she's mentioned how Stripe's signals aren't especially accurate--in the past month she's won several major disputes that Stripe predicted she had a low chance of winning. You can't win them all, but it's not totally futile!

Re: Want your images back? That'll be $5

#188

I have received the email that my photobucket account is going to be deleted, so I've logged in after who knows how many years and got offered the same thing, to subscribe. Instead I've went to close the account and in the process (or somewhere else, don't remember exactly) there was an option to first download all the data which I've used and got the images back (there were just a few as I haven't used the service r…

Photobucket has been sending me an email every few months that my account is due to be deleted. It's been at least two or three years. I'd love them to delete my account because there's nothing in it, but apparently it's just an outright scam

yeah, i ignored them for years just to see how long they'd play their little game. I finally got sick of it, paid them for a month, downloaded everything, and then canceled/closed the account. Didn't know there was the free option... but oh well. Glad to be rid of them.

So tired of the games everyone plays to squeeze $5 out of someone.

Re: Want your images back? That'll be $5

#189
post #118

Earlier quoted context omitted.

Zuck: I have over 4,000 emails, pictures, addresses, SNS [Redacted Friend's Name]: What? How'd you manage that one? Zuck: People just submitted it. Zuck: I don't know why. Zuck: They "trust me" Zuck: Dumb fucks 2004 is when that was typed. I'm not sure that that social contract ever existed. We just didn't understand how "free" services worked.

This really seems like the exception that proves the rule, given how few Facebooks came out of that era. We had a social contract, but it turned out that being sociopathic is a winning strategy when everyone else is playing by the implicit rules. See also: modern politics.

Indeed. The 2004 chat snippet is notable because it displayed attitude that was uncommon at the time. Zuck made it mainstream.

Re: Want your images back? That'll be $5

#190
At least you were able to restore them. 25 years ago I was using the service and went a while without logging in. They deleted some of my favorite photos. They were photos I had taken with a cheap $20 digital camera (pushing it to it's limits). I hadn't backed my photo's up anywhere else so they were just lost.

Edit: I see now that there were actually no photos to restore. A second question I wondered is if I could get at those long lost photos (I'm sure they were physically deleted back in the day).

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