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Motorola effectively bricked its entire line of WiFi routers without explanation

mashable.com

21–30 of 153 posts

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#21

> “It suddenly stopped working, and no one knows why.” Based on the screenshots I’m going to hazard a guess that it’s because someone forgot to update, or just stopped paying for, the server license.

If these apps were entirely local nobody'd care.

The insistence they go through a server is why they suck

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#22

there is an explanation: Motorola is extremely bad at software. opinion based on their support system, correspondence and android updates,

I don't know, my first "smart" phone was a Motorola Atrix 4G. You know, that one with (one of) the first fingerprint scanner and that thingy that allowed you to dock it to something like a laptop and thus you'd have a working laptop thingy.

Its wifi/bt card broke exactly one year after I bought it. It worked exactly for 365 days. That was 100% hardware failure and planned obsolescence.

Needless to say never bought not even looked at anything Motorola ever since.

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#23
post #6

And this is why "mandatory app to configure" is an instant dealbreaker for me for any piece of hardware. Don't buy crap like this. Force companies to be better.

Friend of mine had some (non-Motorola) router that her ISP provided her and the only way to set it up was through an app. The first time I ran into this I couldn't believe it, there was simply no way to set this piece of s*t up without using the app, which (a) didn't work until we'd spent ages faffing around with it and (b) was just a glorified set of different wizards that let you set things up in a few fixed preconfigured ways.

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#24

I haven't been in the market for a WiFi router for a long time so I thought all the consumer stuff still used a web server for config. Enterprise stuff is either the same or has a serial port. In any case, it doesn't make sense to require a separate app that they also have to spend resources maintaining when their users will already have a browser they can use, so I suspect the only reason is the app collects usage i…

> On the bright side, maybe someone can get Claude or some other LLM to figure out how to crack it; and perhaps even vibe-code an alternative app. LLMs are great for this, though the more people use it for blackhat style things, the more I fear they will lockdown LLMs which are useful for reversing things that are legacy as heck and abandonware.

I listened to an interview with the guy who nearly cured his dog's cancer with ai and he expressed concern multiple times that going public with the story would cause the labs to cut off the ability.

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#25
post #24

Earlier quoted context omitted.

> On the bright side, maybe someone can get Claude or some other LLM to figure out how to crack it; and perhaps even vibe-code an alternative app. LLMs are great for this, though the more people use it for blackhat style things, the more I fear they will lockdown LLMs which are useful for reversing things that are legacy as heck and abandonware.

I listened to an interview with the guy who nearly cured his dog's cancer with ai and he expressed concern multiple times that going public with the story would cause the labs to cut off the ability.

Nearly?

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#26
post #17

I haven't been in the market for a WiFi router for a long time so I thought all the consumer stuff still used a web server for config. Enterprise stuff is either the same or has a serial port. In any case, it doesn't make sense to require a separate app that they also have to spend resources maintaining when their users will already have a browser they can use, so I suspect the only reason is the app collects usage i…

Regular consumers increasingly use apps to do stuff instead of web browsers. They seem to prefer it this way. And at least for connected devices at home, a dedicated app can have lower friction for initial setup for the "I'm not a computer person" crowd than other alternatives do. (I know, I know. It's terrible. It even feels something like betrayal sometimes. But that's how it be, anyway -- and you and I are powerle…

> And at least for connected devices at home, a dedicated app can have lower friction for initial setup for the "I'm not a computer person" crowd than other alternatives do.

For a router? This is the device that you will often not have internet access with which to download an app until after it's configured. Many people have wired internet specifically because they live somewhere with poor cellular reception. Meanwhile the device can give out DHCP and use the standard captive portal mechanisms to automatically direct any client device to its configuration page.

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#27
post #24

Earlier quoted context omitted.

I listened to an interview with the guy who nearly cured his dog's cancer with ai and he expressed concern multiple times that going public with the story would cause the labs to cut off the ability.

Nearly?

It greatly shrank some of the tumors but not all.

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#28
post #6

And this is why "mandatory app to configure" is an instant dealbreaker for me for any piece of hardware. Don't buy crap like this. Force companies to be better.

I just wish:

- it was more clear when buying a product that an app is required to activate/use/etc a device

- that people who rebelled against this kind of nonsense were backed up by others and respected "more power to you!"

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#29
post #17

I haven't been in the market for a WiFi router for a long time so I thought all the consumer stuff still used a web server for config. Enterprise stuff is either the same or has a serial port. In any case, it doesn't make sense to require a separate app that they also have to spend resources maintaining when their users will already have a browser they can use, so I suspect the only reason is the app collects usage i…

Regular consumers increasingly use apps to do stuff instead of web browsers. They seem to prefer it this way. And at least for connected devices at home, a dedicated app can have lower friction for initial setup for the "I'm not a computer person" crowd than other alternatives do. (I know, I know. It's terrible. It even feels something like betrayal sometimes. But that's how it be, anyway -- and you and I are powerle…

If only the app could be stored on the router.

Unfortunately the only tech stack that can do this is the web, (serial/remote shell comes close).

In fact I regard this as the major failure of the app method of program deliverance. Why do you need to install them at all? It should be like the web, hit an address load the app. It is why I am thankful that the web was not developed as a commercial project. No for-profit entity would have let it escape their control like that. It would have been designed exactly like the app system for phones is. enforced central blessed "app-stores" and manual install processes.

Re: Motorola effectively bricked its entire line of WiFi routers without explanation

#30
post #6

And this is why "mandatory app to configure" is an instant dealbreaker for me for any piece of hardware. Don't buy crap like this. Force companies to be better.

If it's a "router" and you can't install a OpenWRT on it, then it's an absolute no-brainer to not to buy it.

I got a new lease on life for a bunch of old/slow MyBook WD Live NAS devices -- OpenWRT installs onto these PowerPC devices, rather easily.
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