Curious parallel to iRobot (Roomba): first mover in new product segment, became genericized name for things in that segment, in the end, (possibly in GoPro's case) could not compete in that segment
GoPro warned it may not survive
21–30 of 77 posts
Re: GoPro warned it may not survive
#22They certainly wouldn't survive if capitalism was working as intended. GoPro is one of the most institutionally arrogant companies around, they seem unable to understand that they have competition. (Which to be fair they absolutely didn't for the first few years of their existence). In 2026 they make a mediocre product with horrible software, and even worse customer service. In contrast, I've smashed the absolute shi…
It's amazing how a company doing something for you that they don't have to do triggers loyalty.
One time, I bought a couch online, and the company kept stringing me along with "we're behind but it's definitely coming soon" emails until I was well past my credit card's chargeback deadline. But when I eventually called the credit card company, they happily refunded me anyway. Now I will always, always use American Express for large purchases unless I have no other choice.
Amazon used to tell their employees a story about how a customer had his PlayStation stolen off the porch. He called Amazon, and they immediately shipped him a new one, overnight, with no hassle. The customer was a prominent New York Times business columnist, and he immediately wrote a glowing article about how amazing Amazon was, which was hugely impactful to Amazon. It informed the company's "customer obsessed" view for years (until eventually there was just too much money to be made in becoming a marketplace for whatever fake stuff people want to sell).
"Underpromise and overdeliver" is bad marketing advice, but it's fantastic customer retention advice.
Re: GoPro warned it may not survive
#23The physical buttons on a GoPro are frustrating to use: hold down or continuously press or press once. No thanks.
The software is bad too: WiFi hotspot that disconnects from your usual phone WiFi. Now sync to the app. Nag about a cloud subscription. Now choose photos and sync to your phone gallery. No thanks.
Re: GoPro warned it may not survive
#24And they just released a cool camera too one with detachable lens
I assume you refer to the Go Pro MAX2...I bought one because per reviews it was actually pretty solid. Costco sold it so I could return if I didn't like it. My prior camera was the Samsung 360 - which is discontinued. Been fairly happy with the Max 2 - I do mostly outdoor shooting. I can't compare it to the Insta360 or DJI but the reviews says Go Pro MAX2 is superior in outdoors, daylight which is my main use case.
Since everything is processed on camera/phone I hope I can still use it even if they go under.
Re: GoPro warned it may not survive
#25They certainly wouldn't survive if capitalism was working as intended. GoPro is one of the most institutionally arrogant companies around, they seem unable to understand that they have competition. (Which to be fair they absolutely didn't for the first few years of their existence). In 2026 they make a mediocre product with horrible software, and even worse customer service. In contrast, I've smashed the absolute shi…
I grabbed the mission 1 pro, the menu is different from their hero line up and actually smooth and usable. Not to mention the GoPro Labs QR settings that make setting up a crazy recording profile or trigger easy.
I used my friends Ace Pro 2 and the menu was great but kinda clunky compared to GoPro.
No allegiance to any brand, but the Mission series software is fast and the footage, especially slowmo, is breathtaking
Re: GoPro warned it may not survive
#26GoPro has had two years of falling revenue. While I’m sure the memory shortage isn’t helping their profits I’m not sure it is entirely to blame for continued falling revenue.
Re: GoPro warned it may not survive
#27And they just released a cool camera too one with detachable lens
I assume you refer to the Go Pro MAX2...I bought one because per reviews it was actually pretty solid. Costco sold it so I could return if I didn't like it. My prior camera was the Samsung 360 - which is discontinued. Been fairly happy with the Max 2 - I do mostly outdoor shooting. I can't compare it to the Insta360 or DJI but the reviews says Go Pro MAX2 is superior in outdoors, daylight which is my main use case. S…
No it's Mission 1 Pro ILS it's like a DSLR/mirrorless (as in metal locking ring) pretty legit
Re: GoPro warned it may not survive
#28They certainly wouldn't survive if capitalism was working as intended. GoPro is one of the most institutionally arrogant companies around, they seem unable to understand that they have competition. (Which to be fair they absolutely didn't for the first few years of their existence). In 2026 they make a mediocre product with horrible software, and even worse customer service. In contrast, I've smashed the absolute shi…
> GoPro is one of the most institutionally arrogant companies around
> even worse customer service
Hahahahahahahhahaha. It's rotten fish heads all the way to the top.
When I was a pimply face youth I used to take calls for a multi-tenant call center in bumfuck nowhere and we somehow were given the contract to take tier 0 catch-and-throw calls for some MSP out in Florida that did contracted things like call center software solutions. (Puzzle piece for a logo. Out of Miami.)
Holy hell, the people that called from GoPro were awful. Absolutely rude, arrogant management. (And the MSP client themselves weren't a walk in the park either, and I swear they had it in for us alongside GoPro.)
Re: GoPro warned it may not survive
#29Good riddance, GoPro squandered their market lead for many years and shipped bafflingly mediocre software that seemed to add more bugs with every generation. I hope Insta360, DJI, and many more competitors spring up out of their ashes. Assuming fast microsd cards for writes, how much DDR RAM do they really need to buffer videos during recording? 4gb? 8gb?
So US Ai schizophrenia kills an American company and you’re hoping two Chinese companies (one of which the US has banned on fabricated accusations) take its place.
Man, what a timeline
Re: GoPro warned it may not survive
#30Looking forward to no firmware updates and getting locked out of cloud hosted features.