the flip-side of this is important though. I totally agree that most people involved in startups are way too busy 'living the startup-life' and forgetting about the essence and true face of it all, namely that it still is "hardcore business". it still requires picking up the phone, ramping up customer after customer, smart investment of resources and selling 'to the person' and not just tweet about it, and so forth. but, as said, flip-side: if all startups were to face the most traditional form of doing business every day, most would simply not find it fun enough to dedicate their passion to this. so we get a little leeway so we can move around our actual duties and it's all good. there's just this super-fine-line that most of us overlook eventually, where people forget about the essence of what they're supposed to do and just enjoy the lifestyle a tad more than it might be healthy to the mission.
great article, definitely one i'll be coming back to for a refreshing read every once in a while in the future.