For something like customer service, I can understand why an AI would be deploy, not that I think it should, but why are so many running things like Reddit bots? A few bots here and there for experimentation, sure, but as someone else pointed out, almost half of everything online is now AI generated. To some extend if it's not worth spending a persons time producing, I don't think whatever it is that you generated ne…
Now, companies are deploying bots on reddit that post stuff in the company's own name with zero human oversight!
It just frustrates me that all the things you learn either in IT (and I would assume also in business school!) go out the window every year. Who even cares about risk assessments and having legal review advertising claims and all that? Why even go to school to learn how to build systems, whether business/legal or IT/CS, if everyone at the top has decided it doesn't matter anymore?