111–120 of 254 posts
This sucks. I was working on a video course on building CPUs on an FPGA that uses Vivado (because I am somewhat familiar with the ecosystem and have dev boards with Artix FPGAs). I am still contemplating my options. I can still use Vivado 2025, I guess, but I am not sure that is the right direction. What are realistic alternatives for Vivado? (Taking into account the availability of supported affordable entry-level d…
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The official replies started off by addressing ... the "unacceptable abusive behavior towards AMD". The most important thing here is obviously to ask people not to use such hurtful words as "disgraceful" towards poor little AMD... Answering the actual question seems not a high priority
Seems we have an awful lot of snowflakes in the corporate tech world the last couple years. Can’t take criticism, can’t handle basic questioning of their operation …
Earlier quoted context omitted.
The official replies started off by addressing ... the "unacceptable abusive behavior towards AMD". The most important thing here is obviously to ask people not to use such hurtful words as "disgraceful" towards poor little AMD... Answering the actual question seems not a high priority
Yes, this struck me as rather odd and unprofessional too. Do you really want to depend on a company where customer facing representatives can’t handle people being upset? Especially when to company has just announced changes that limit what users can do with their products. The older I get the less I want to deal with companies that act like primadonnas and the technologies they make. This is also why I don’t do phon…
I’m actually fully in favor of empowering customer-facing representatives to put reasonable limits on responding to customer abuse.
It should not be the job of a forum moderator to take abuse. Warning them about the rules of the forum and then enforcing the rules is forum management 101. It’s getting silly that people are attacking this person specifically for just doing their job.
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The official replies started off by addressing ... the "unacceptable abusive behavior towards AMD". The most important thing here is obviously to ask people not to use such hurtful words as "disgraceful" towards poor little AMD... Answering the actual question seems not a high priority
Some people, including the management of most big corporations, claim that verbal insults, which do no actual physical harm to anyone, are "unacceptable abusive behavior", while the actions that do physical harm to others, e.g. by tricking or forcing them to pay an extra part of their hard-earned money for things that should not have been paid, because they had already been paid in another form, instead of using that…
1) This could actually be an attempt to gain more revenue from big customers that have users who use the free version to test that code can synthesize and run unit tests (by pretending to use smaller parts), and then only use the paid version for the final integration into the actual larger parts.
2) This could give them more customer data more easily. They make no secret of the fact that the free tiers share data with the mothership for product improvement reasons. Maybe they only want to maintain the infrastructure to do this on Windows, or maybe it's harder for customers to subvert on Windows.
3) There will be people running the Windows version on Linux, and explaining how to do it, in 3... 2... 1...
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Yes, this struck me as rather odd and unprofessional too. Do you really want to depend on a company where customer facing representatives can’t handle people being upset? Especially when to company has just announced changes that limit what users can do with their products. The older I get the less I want to deal with companies that act like primadonnas and the technologies they make. This is also why I don’t do phon…
> Yes, this struck me as rather odd and unprofessional too. Do you really want to depend on a company where customer facing representatives can’t handle people being upset Typical phone CSR boilover from covid days. Most places I call these days have a message saying that they will hang up on you if you act pissy.
When I had some influence over customer support at a company once I set a similar expectation. We didn’t advertise it up front but if a customer was being abusive over support channels they could be cut off.
Big morale boost for customer support. Abusive customers are rare but they can think it’s their job to attack, threaten, and be uncivil. Being stuck in a position where you’re forced to placate angry man-children sucks.
It’s sad that there are so many comments here trying to attack the forum moderator for moderating the forum.
This person had no hand in the decision making. No reason to treat them as an outlet for anger.
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What you say is ridiculous. The only reason why the "Linux community" cannot create adequate FPGA design tools is that the vendors like AMD refuse to document the necessary details of their products. A few old AMD FPGAs have been reversed engineered, e.g. some ARTIX-7, so for them there is no need for the rather bad AMD tools, but for most AMD formerly Xilinx FPGAs it is impossible to create better tools for lack of…
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What you say is ridiculous. The only reason why the "Linux community" cannot create adequate FPGA design tools is that the vendors like AMD refuse to document the necessary details of their products. A few old AMD FPGAs have been reversed engineered, e.g. some ARTIX-7, so for them there is no need for the rather bad AMD tools, but for most AMD formerly Xilinx FPGAs it is impossible to create better tools for lack of…
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Speculation: 1) This could actually be an attempt to gain more revenue from big customers that have users who use the free version to test that code can synthesize and run unit tests (by pretending to use smaller parts), and then only use the paid version for the final integration into the actual larger parts. 2) This could give them more customer data more easily. They make no secret of the fact that the free tiers…
Earlier quoted context omitted.
> Yes, this struck me as rather odd and unprofessional too. Do you really want to depend on a company where customer facing representatives can’t handle people being upset Typical phone CSR boilover from covid days. Most places I call these days have a message saying that they will hang up on you if you act pissy.
> have a message saying that they will hang up on you if you act pissy. When I had some influence over customer support at a company once I set a similar expectation. We didn’t advertise it up front but if a customer was being abusive over support channels they could be cut off. Big morale boost for customer support. Abusive customers are rare but they can think it’s their job to attack, threaten, and be uncivil. Bei…