131–140 of 205 posts
Earlier quoted context omitted.
That's not a technical reason.
Calls to tech support are by accounting defintion. So that makes it easy to draw the line somewhere, and cut off groups of negative-value customers. Its 2026 and times are tough baby.
Tough even for firms that have regulatory capture in a ~$48 billion market?
I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…
Your experience is way different from mine. I had some very basic "double check" type questions about my very straightforward taxes I threw at the bot because it was handy and it didn't seem to know that it was even related to taxes or tax software and literally directed me to seek out someone who might know about taxes. I then asked it about the weather and it was able to talk freely about that, just seems like they…
I have found almost every single chat experience to be lousy and hurting the brand/product...
As a European I don't understand why this company exists at all.
Maybe you, as an infinitely wise European, can explain this page: https://www.gov.uk/government/publications/self-assessment-c...
You don’t have to use them, there’s a free electronic form. But it’s easier if you’re using an accounting system to just plug the numbers straight in.
Earlier quoted context omitted.
Calls to tech support are by accounting defintion. So that makes it easy to draw the line somewhere, and cut off groups of negative-value customers. Its 2026 and times are tough baby.
> Its 2026 and times are tough baby Tough even for firms that have regulatory capture in a ~$48 billion market?
It's getting tough for shitters with some old ass legacy PC who depend on online services. Hopefully they were smart enough to understand they were living on borrowed time.
edit, also there are government subsided smartphones if you need one.
Earlier quoted context omitted.
It sort of is, except that the entire law isn't defined in one place. "Hey, do I have a home office?" Well, "home" is defined over in this regulation, and "home office" is defined over there in that other regulation, and "having a home office" would normally mean this except for this case law that says it can also mean that when these other circumstances apply, and... These things are knowable, but unless you've spen…
> except that the entire law isn't defined in one place > These things are knowable There are absolutely undefined, unknowable areas of law that are waiting on future SCOTUS decisions to be defined. Heck, we can’t even rely on past SCOTUS decisions. Even in extremely well-defined law like whether LEO’s have valid PC to search someone during a traffic stop, two different judges in the same district will disagree and a…
Earlier quoted context omitted.
Maybe you, as an infinitely wise European, can explain this page: https://www.gov.uk/government/publications/self-assessment-c...
Those are accounting packages that can submit your tax return for you automatically based on your figures. You don’t have to use them, there’s a free electronic form. But it’s easier if you’re using an accounting system to just plug the numbers straight in.
>You don’t have to use them, there’s a free electronic form.
If only the IRS also had a free fillable form you can use: https://www.irs.gov/e-file-providers/free-file-fillable-form...
I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…
Earlier quoted context omitted.
Finally being able to stop paying Intuit $150 every year as a reward for their lobbying against tax code simplification and free e-file is one of the most exciting possibilities for AI imo
I used Claude Code to prepare my personal income tax return this year, and so far the IRS hasn’t come after me. Had Claude generate yaml files for the input/source documents, then had it generate code to process the return into output yaml files. Manually typed the results into the IRS Free File Forms website, and was pleased to see that it did some input validation. Had it generate Code modules to match the IRS form…
In the UK almost nobody needs to "file their takes" and if you do you just do it online without the need for software.
Earlier quoted context omitted.
I used Claude Code to prepare my personal income tax return this year, and so far the IRS hasn’t come after me. Had Claude generate yaml files for the input/source documents, then had it generate code to process the return into output yaml files. Manually typed the results into the IRS Free File Forms website, and was pleased to see that it did some input validation. Had it generate Code modules to match the IRS form…
Still blows my mind that Americans have to do this. In the UK almost nobody needs to "file their takes" and if you do you just do it online without the need for software.
As a European I don't understand why this company exists at all.
Maybe you, as an infinitely wise European, can explain this page: https://www.gov.uk/government/publications/self-assessment-c...