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Intuit to lay off over 3k employees to refocus on AI

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Re: Intuit to lay off over 3k employees to refocus on AI

#41

Post by gdulli »

kev009 wrote: post #32
HoldOnAMinute wrote: post #16

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

I've been using it out of laziness because I know it will import the previous year. But it is pretty buggy and getting worse, they clearly want you to move off the desktop software. If you look at the actual generated tax forms, there's a lot of extra pomp around filling out some pretty trivial forms and worksheets. If they cut the desktop software I think I will just move to something like https://www.freetaxusa.com…

I made the switch to FreeTaxUSA from H&R Block online this year. It was very easy and I'm kicking myself for not doing it sooner. You can upload your previous year's PDF from your other software to import the data.

Re: Intuit to lay off over 3k employees to refocus on AI

#42

Post by mk12 »

kstrauser wrote: post #6
mactavish88 wrote: post #3

The absolute last thing I want in the filing of my taxes is non-determinism.

Boy, do I have bad news for you. Edit: To be clear, as a sibling post said, the basic arithmetic is easy enough. It's the tax opinion stuff that is absolutely not deterministic. If your situation is even moderately complex, there's a vast number of ways to describe your deductions, each with different tax implications and multi-year requirements. I'm not talking about being Jeff Bezos, either. Is your spouse an indep…

And there are basic things that shouldn’t be subjective at all but that the IRS refuses to give a clear answer to, like if/how the SALT cap affects deduction for NIIT. There are at least 3 possible interpretations and no consensus.

Re: Intuit to lay off over 3k employees to refocus on AI

#43

Post by ak217 »

HoldOnAMinute wrote: post #16

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

I had a mixed experience with it. I think it has enormous potential but it needs to be more deeply integrated with their system (while staying read only by default, as you said).

Re: Intuit to lay off over 3k employees to refocus on AI

#44

Post by dheera »

kev009 wrote: post #32
HoldOnAMinute wrote: post #16

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

I've been using it out of laziness because I know it will import the previous year. But it is pretty buggy and getting worse, they clearly want you to move off the desktop software. If you look at the actual generated tax forms, there's a lot of extra pomp around filling out some pretty trivial forms and worksheets. If they cut the desktop software I think I will just move to something like https://www.freetaxusa.com…

I was forced to use their shitty desktop version inside a Windows VM because I don't have any Windows or Mac machines, and the web version doesn't support married filing federal jointly and state separately.

Their desktop version seems like a webapp embedded inside browser frame; I don't understand why they can't make it available on the web.

Re: Intuit to lay off over 3k employees to refocus on AI

#45

Post by insane_dreamer »

> In its fiscal second quarter ended January, Intuit reported revenue of $4.65 billion, a 17% increase, and net profit of $693 million, a 48% improvement compared to a year earlier.

So profits are up 50% YOY and the CEO got a $30M package, but they're cutting 3000 employees.

Re: Intuit to lay off over 3k employees to refocus on AI

#46

Post by Marsymars »

furyofantares wrote: post #28
readthenotes1 wrote: post #8

I wonder how many windows 10 users discovered freetaxusa.com works as well as turbotax this year (since Intuit doesn't support Windows 10 any more)

Their website doesn't support windows 10?

Their desktop software. If you’re going to switch off the desktop software to something, it may as well be something that isn’t turbotax.

My dad had to upgrade his PC recently to do his taxes as it was stuck on Windows 10 due to CPU support. I suggested a Mac Mini, but neglected to confirm that turbotax Canada supports macOS with their desktop software. My dad had no interest the website version, so he bought another Windows laptop and now has both the Mac Mini and his “tax laptop” that he plans to only use once a year.

Some people are just ingrained in their habits and not interested in change. (Though my retired father was perfectly willing to try a Mac for the first time - apparently new tax software was a bridge too far.)

Re: Intuit to lay off over 3k employees to refocus on AI

#47

Post by tptacek »

HoldOnAMinute wrote: post #16

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

Just a quick note that you are also telling a story about how TurboTax could be overstaffed.

Re: Intuit to lay off over 3k employees to refocus on AI

#48

Post by anonymousiam »

HoldOnAMinute wrote: post #16

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

I WAS a happy TurboTax customer for over 33 years, until this year when I used HR Block TaxCut to file my 2025 returns. Intuit insisted that only Windows 11 would be supported, for no technical reason whatsoever. I assume they got a payoff from Microsoft for doing this.

So now I see they're laying off 3000 employees and wonder if it has something to do with poor sales of TurboTax because of their lame policy.

Re: Intuit to lay off over 3k employees to refocus on AI

#49

Post by exmadscientist »

anonymousiam wrote: post #48
HoldOnAMinute wrote: post #16

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

I WAS a happy TurboTax customer for over 33 years, until this year when I used HR Block TaxCut to file my 2025 returns. Intuit insisted that only Windows 11 would be supported, for no technical reason whatsoever. I assume they got a payoff from Microsoft for doing this. So now I see they're laying off 3000 employees and wonder if it has something to do with poor sales of TurboTax because of their lame policy.

They did the same with Windows 7 going to 10. (I used to use a containment VM for their products, since they aren't particularly clean installs. I used the same one year after year and was too lazy to update it.) I seem to remember that that check was easy to patch out. (As are several other checks of interest.)
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