Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Incident Report: May 19, 2026 – GCP Account Suspension

blog.railway.com

Post reply on HN
Print view View original

121–130 of 279 posts

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#121

Post by dylan604 »

shwetanshu21 wrote: post #47

This should be a warning to anyone running GCP. They suspend accounts left right and centre without even thinking about what they're doing. It seems like they use Gemini 3.1 Pro to run their production decisions. TK has a history of absolutely destroying the culture of the place like in OCI and has done something similar in GCP from what I've heard. GCP and Google are completely different entities with how they work.…

Hasn't theGoog acted this way of quick to suspend accounts well before Gemini? I like to bash on LLMs as much as the next guy, but this seems very much like the memory of a gold fish. Or, you are just too young to remember pre-LLMs???

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#122

Post by sophacles »

sa46 wrote: post #72
Animats wrote: post #15

"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.

Railway has an overwhelming incentive to pin the blame on Google. This report doesn't answer why Google suspended Railway's account. I'd wait for more details before adjudicating.

To quote the article:

> Google Cloud placed Railway’s production account into a suspended status incorrectly, as part of an automated action. This action extended to many accounts within Google Cloud. As this was a platform-wide action, there was no proactive outreach to individual customers prior to the restriction.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#123

Post by subscribed »

matsemann wrote: post #99
nthypes wrote: post #60

Earlier quoted context omitted.

Meta is no different. I know a company that had their OAuth app on Meta rendered completely unusable just because one of their employees (a dev) had their personal Facebook account banned by Meta for no reason. They tried to escalate it multiple times but got nowhere, lol. Meta is even worse because accounts need to be 'personal'; if you have a Business Manager, the users added to it are all tied to their personal Me…

Yeah, people loose their business because a kid is logged in on their iPad, gets their google account suspended, and google knows it's the same household as the parent, and everything gets shut down

Can't find this now but google did at least once disable company's accounts after dev got their account suspended.

And as we know from the recent Gemini ban wave, you can get suspended just because.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#124

Post by jimbokun »

Animats wrote: post #15

"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.

There is a history going back many years of Google suspending or terminating accounts with no explanation, often having to backtrack after users published their frustration and the incident went viral.

Google has always acted as if they have no obligations whatsoever to their paying customers.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#125

Post by dylan604 »

nthypes wrote: post #60
Animats wrote: post #15

"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.

Meta is no different. I know a company that had their OAuth app on Meta rendered completely unusable just because one of their employees (a dev) had their personal Facebook account banned by Meta for no reason. They tried to escalate it multiple times but got nowhere, lol. Meta is even worse because accounts need to be 'personal'; if you have a Business Manager, the users added to it are all tied to their personal Me…

To me, building any business with dependencies on Meta is just a bad business plan.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#126

Post by subscribed »

sa46 wrote: post #72
Animats wrote: post #15

"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.

Railway has an overwhelming incentive to pin the blame on Google. This report doesn't answer why Google suspended Railway's account. I'd wait for more details before adjudicating.

That would be approximately 6365262822 time Google suspended someone for no good reason.

So no, Google doesn't get the benefit of the doubt.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#127

Post by jimbokun »

shimman wrote: post #41
Animats wrote: post #15

"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.

They trust them enough to still give them money, just goes to show how entrenched big tech is and why they need to be broken up into dozens of pieces.

In the meantime start by migrating away from them for anything serious.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#128

Post by dylan604 »

londons_explore wrote: post #113
matsemann wrote: post #99

Earlier quoted context omitted.

Yeah, people loose their business because a kid is logged in on their iPad, gets their google account suspended, and google knows it's the same household as the parent, and everything gets shut down

> google knows it's the same household as the parent, Nearly all these linkages are due to people sharing recovery email addresses and phone numbers. Don't do that.

Are you honestly saying that a kid should not use their parent's email address as a recovery option? Seems like that would be the natural way to do it.

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#129

Post by [deleted] »

shwetanshu21 wrote: post #47

This should be a warning to anyone running GCP. They suspend accounts left right and centre without even thinking about what they're doing. It seems like they use Gemini 3.1 Pro to run their production decisions. TK has a history of absolutely destroying the culture of the place like in OCI and has done something similar in GCP from what I've heard. GCP and Google are completely different entities with how they work.…

[deleted]

Re: Incident Report: May 19, 2026 – GCP Account Suspension

#130

Post by cubefox »

shwetanshu21 wrote: post #47

This should be a warning to anyone running GCP. They suspend accounts left right and centre without even thinking about what they're doing. It seems like they use Gemini 3.1 Pro to run their production decisions. TK has a history of absolutely destroying the culture of the place like in OCI and has done something similar in GCP from what I've heard. GCP and Google are completely different entities with how they work.…

> It seems like they use Gemini 3.1 Pro to run their production decisions.

They said they are already using Gemini 3.5 Pro internally.

Post reply on HN