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Ask HN: Shouldn't Google need to give a public statement about Railway incident?

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Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#61
I don't understand how you see what Google did to Railway and think you know what I'll build my business on GCP.

#1. you will most likely never be as big a customer as railway. if they did it them, you're fucked.

#2. if shit hits the fan, even a company as large as railway can get no human being on the phone. that's insane.

how is gcp still a thing after this event? if you're in charge of tech at your company, how do you stomach choosing this? how do you defend your choice to your CEO?

Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#63

Earlier quoted context omitted.

Is there any indication Railway has consented to such disclosure?

But Railway has been blaming GCP for the outage. Shouldn't GCP be given an opportunity to defend itself?

Railway hasn't placed any blame that I've seen. They've posted a timeline of what happened, without any speculation on causes.

Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#64
post #29

Earlier quoted context omitted.

What about Azure?

Honestly the best counterattack Iran could make rn would be somehow convincing the Pentagon to move everything to Azure

Your statement was one of those that made me chuckle because it started as a joke...and then reality set in the more i thought about it, and then it made me feel sad, nervous, etc.

Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#65
post #35

I can't believe that readers of HN actually think that that is how it does or should work. Google/GCP can only make very general statements and in this case we want more than that. They need to tell Railway and Railway needs to tell us, or Railway can tell us that Google is refusing to tell them. Either way, we need to hear about this from Railway.

Of course it doesn’t work this way but why shouldn’t it? It doesn’t because Google is a massive company and could kill dozens of Railways before they notice an issue to their bottom line. However in a world where companies care I’d expect them to make a statement.

I took this a different way which was that to google railway is their customer and out of a variety of professional and security considerations want the communications to come from their customer and not them.

Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#66
post #35

I can't believe that readers of HN actually think that that is how it does or should work. Google/GCP can only make very general statements and in this case we want more than that. They need to tell Railway and Railway needs to tell us, or Railway can tell us that Google is refusing to tell them. Either way, we need to hear about this from Railway.

They did: "We take full responsibility for the architectural decisions that allowed a single upstream provider action to cascade into a platform-wide outage, and detail below what happened, how we recovered, and the changes we are making to prevent this from happening again." My guess is they will be switching away from Google Cloud. Because anything else would be nuts.

[deleted]

Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#69
post #11

I think so. I'm a GCP user and I'm afraid of hosting workloads there now. I've heard too many nightmare stories, and I thought Google would be proper and thus not be infested with these kind of problems that cheaper providers are known for. Maybe AWS is the only player in town now? I don't know. Google doesn't instill confidence with these incidents, same with those cases of insurmountable bills caused by simple mist…

What about Azure?

I would rather raise goats, than use Azure.

Re: Ask HN: Shouldn't Google need to give a public statement about Railway incident?

#70
post #35

I can't believe that readers of HN actually think that that is how it does or should work. Google/GCP can only make very general statements and in this case we want more than that. They need to tell Railway and Railway needs to tell us, or Railway can tell us that Google is refusing to tell them. Either way, we need to hear about this from Railway.

The only way is for PR to think they should open this
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