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Standard Chartered CEO walks back comment about 'lower-value human capital'

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Re: Standard Chartered CEO walks back comment about 'lower-value human capital'

#2
Calling employees 'lower-value human capital' reveals a lot about a company's internal culture, regardless of the PR walkback. Even if AI can automate certain tasks, language like this completely destroys team morale and trust. Good leaders should view automation as a tool to empower their team, not just a weapon to cut costs.

Re: Standard Chartered CEO walks back comment about 'lower-value human capital'

#3
post #2

Calling employees 'lower-value human capital' reveals a lot about a company's internal culture, regardless of the PR walkback. Even if AI can automate certain tasks, language like this completely destroys team morale and trust. Good leaders should view automation as a tool to empower their team, not just a weapon to cut costs.

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Re: Standard Chartered CEO walks back comment about 'lower-value human capital'

#7
post #2

Calling employees 'lower-value human capital' reveals a lot about a company's internal culture, regardless of the PR walkback. Even if AI can automate certain tasks, language like this completely destroys team morale and trust. Good leaders should view automation as a tool to empower their team, not just a weapon to cut costs.

That bank needs a mass exodus of human capital, either from the top or bottom.

Reminds me of a much smaller scale event at my job recently. A manager who was not liked lost all their staff from their small department and is now stuck with all the work until those positions are filled.

Re: Standard Chartered CEO walks back comment about 'lower-value human capital'

#8
post #2

Calling employees 'lower-value human capital' reveals a lot about a company's internal culture, regardless of the PR walkback. Even if AI can automate certain tasks, language like this completely destroys team morale and trust. Good leaders should view automation as a tool to empower their team, not just a weapon to cut costs.

Yes and no. The company is a bank - it's job is to take money and make money with that. I'm not surprised executive management is publicly saying they want to make investments in assets that will help their clients and they themselves make more money.

Re: Standard Chartered CEO walks back comment about 'lower-value human capital'

#9
Imagine someone telling you that their cousin who convinced someone to off themselves and may hallucinate occasionally that they should be the person dealing with your customers. You'd flat out tell them to go f themselves. But if their 'cousin' was an AI you wouldn't bat an eye.
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