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Infomaniak transitions to a foundation model to protect user data privacy

news.infomaniak.com

1–10 of 52 posts

Re: Infomaniak transitions to a foundation model to protect user data privacy

#2
I moved my domains and mailboxes from Gandi to Infomaniak when Gandi went from "no bullshit" to full shit hole after TWS bought them. The service is top quality and their customers service was really helpful in transferring my third-level .name domain which has always been a hassle. This news makes me even more glad I chose Infomaniak.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#3
post #2

I moved my domains and mailboxes from Gandi to Infomaniak when Gandi went from "no bullshit" to full shit hole after TWS bought them. The service is top quality and their customers service was really helpful in transferring my third-level .name domain which has always been a hassle. This news makes me even more glad I chose Infomaniak.

hey, exact same story and sentiment here!

Re: Infomaniak transitions to a foundation model to protect user data privacy

#4
I've received an email about this with the subject: "An (important) message from the founder of Infomaniak"

Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all.

Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behaviour such as this from them and am considering moving away entirely.

If you claim to be ethically superior, I'll hold you to higher standards.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#6
post #4

I've received an email about this with the subject: "An (important) message from the founder of Infomaniak" Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all. Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behavio…

I share the exact sentiment. I unsubscribed once I was done skimming the body of the email.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#8
post #4

I've received an email about this with the subject: "An (important) message from the founder of Infomaniak" Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all. Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behavio…

I disagree. As an Infomaniak customer I felt that this information was important. It’s not true that it doesn’t have any impact on customers at all: this protects the customers against scenarios like what happened with Gandi [1] that another commenter mentioned.

Maybe not urgent, but important indeed. Saying that this is "highly disrespectful" and "manipulative" is exaggerated.

[1] https://linuxfr.org/users/acatton/journaux/gandi-passe-de-no...

Re: Infomaniak transitions to a foundation model to protect user data privacy

#9
This is a good news. I moved my domains from DNSimple to Infomaniak last year, as part of my rely-less-on-US-infra-and-services strategy. I chose them for their dedication to privacy, ethics and transparency. This change reassures me this was a good choice.

For those who are/were considering Infomaniak and are wondering about the quality of service: I use it for DNS only. Their UI is less than ideal but not bad once you get used to it. The service is solid, never had any issues.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#10
post #4

I've received an email about this with the subject: "An (important) message from the founder of Infomaniak" Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all. Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behavio…

Got the same email. After reading the subject, plus the first paragraph:

  > I'm writing to you as the founder and strategic director of Infomaniak because something important has just happened, and it concerns you directly.
My initial reaction was questioning whether the email was legit or not.

All in all the final message is great but the way it was communicated not so much.

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