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Amazon workers under pressure to up their AI usage are making up tasks

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Re: Amazon workers under pressure to up their AI usage are making up tasks

#131
I work at AWS (disclaimer opinions are my own, do not reflect views of my employer) and i think the existence of a leaderboard has led to folks gamifying it. People see peers in a higher tier on the leaderboard and start burning tokens to catch up.

I think the company realizes this and is actively trying to avoid this, since for the new tools there isn't a leaderboard.

Re: Amazon workers under pressure to up their AI usage are making up tasks

#132

Earlier quoted context omitted.

i call BS on this story

If you've never seen this level of perverse incentive, you have been lucky. The creation of and subsequent exploitation of them aren't new. For pre computer examples: https://freakonomics.com/podcast/the-cobra-effect-2/

The worse example I know is the time the Belgians forced the Congolese to harvest more rubber by cutting their hands if they haven't reached the correct quota, ensuing a cross-tribe hands trading economy

Re: Amazon workers under pressure to up their AI usage are making up tasks

#133
post #68

It's a shame AI now has a universal basic jobs[1] program, but humans still not. Companies are paying AI to dig holes, so other AI can fill them. [1] https://locusmag.com/feature/cory-doctorow-full-employment/

We didn't. The USSR had 100% employment long ago[0], and all the poverty that goes with it. This isn't like that, as it isn't funded through taxes. This is private companies experimenting with their money, and risking downstream cost increases that may cause people to go elsewhere, as they do when they try anything new. This is much better than just funding people regardless of productivity through forced taxes. [0]…

Are you sure this isn't being funded by our taxes? How many data centers are being built in areas where they have been given a huge tax break? How many banks are loaning money for AI infrastructure knowing that they'll be bailed out by taxpayers if they fail?

Re: Amazon workers under pressure to up their AI usage are making up tasks

#134
post #44

Earlier quoted context omitted.

I know some that was told to try and use AI more on the job so they created some agent to just burn tokens and ended up using about 10x what the next highest employee used. Buddy expected to get shit but instead got an accolade and was asked to give a short talk to the other employees about how they could match their success.

i call BS on this story

I call unintended consequences on this KPI culture

Re: Amazon workers under pressure to up their AI usage are making up tasks

#135
post #44

Not just Amazon, too. It feels like all of big tech (and some smaller firms) have simultaneously gone insane. Imagine if your CEO woke up one day and told the company: "We need to encourage travel spending. Please book as many business trips as you can, and spend as much money as possible. Fly first class to our satellite offices! Take limos instead of Ubers! Eat at fine restaurants! Make sure you are constantly trav…

I know some that was told to try and use AI more on the job so they created some agent to just burn tokens and ended up using about 10x what the next highest employee used. Buddy expected to get shit but instead got an accolade and was asked to give a short talk to the other employees about how they could match their success.

In my first job ever, I used to get my work done on time and leave. There were a few people who’d stay in the office until late and show up on weekends. Same output, but they got the promotions and my bonus got prorated.

This is the same thing.

Re: Amazon workers under pressure to up their AI usage are making up tasks

#136
post #6

I'd bet that the goal is for people to 'game' it though. By pushing people to use AI more they'll try it, experiment with it, 'waste' time on it ... and from that they'll learn about it. That's the end goal. They're using tokens for pointless stuff right now in order to figure out use cases where it helps. You can't do that without also learning where it doesn't help. My company is doing the same thing.

I'm sorry, but that's insane. I mean, I guess if you have cash to burn I could think of even worse ways to spend it, but seriously, this is dumb. What other tool have businesses spent millions of dollars and person hours on to try and find something useful the tool can do?? Talk about a solution looking for a problem! If it's not clear in the early stages that this tool solves a problem then ditch it and move on! Give that extra cash to your employees and shareholders instead!

Re: Amazon workers under pressure to up their AI usage are making up tasks

#137

Not just Amazon, too. It feels like all of big tech (and some smaller firms) have simultaneously gone insane. Imagine if your CEO woke up one day and told the company: "We need to encourage travel spending. Please book as many business trips as you can, and spend as much money as possible. Fly first class to our satellite offices! Take limos instead of Ubers! Eat at fine restaurants! Make sure you are constantly trav…

This would be hilarious if a bunch of companies did not already do exactly this with exec travel. And academics do this all the time when travel has to be funded from grants.

One reason it works out like that for travel funding is that it’s often the ‘use it or lose it’ kind of funding. If you do not use all of the funds allotted, you can’t ask for more and could realistically get less.

Re: Amazon workers under pressure to up their AI usage are making up tasks

#138

Has anyone actually seen true business lift from agents or is this one of those "do stupid things faster" situation?

I think it's mixed. I have seen people with really good use cases and the opposite. It feels like the AWS/GCP situation all over again. Step 1: "this is amazing tech we need to leverage it immediately, use it as much as you can" Step 2: "oh shit this is getting expensive and I'm not sure of the ROI". We are approaching step 2

Re: Amazon workers under pressure to up their AI usage are making up tasks

#139
post #123

Not just Amazon, too. It feels like all of big tech (and some smaller firms) have simultaneously gone insane. Imagine if your CEO woke up one day and told the company: "We need to encourage travel spending. Please book as many business trips as you can, and spend as much money as possible. Fly first class to our satellite offices! Take limos instead of Ubers! Eat at fine restaurants! Make sure you are constantly trav…

IMO, the investors behind AI play the Uber game: they subsidise the AI costs and inject it into all facets of society they can get their hands on. They can tell the execs to increase AI usage at any cost. Their bet is that we'll become AI addicts with athrophied brains before they run out of money. Also, don't forget that their datacenters will burn our electricity and boil our rivers at rates much cheaper than what…

No need to invoke a hypothetical water example, just look to how Nestlé pushed baby formula in developing countries¹:

>For example, IBFAN claims that Nestlé distributes free formula samples to hospitals and maternity wards; after leaving the hospital, the formula is no longer free, but because the supplementation has interfered with lactation, the family must continue to buy the formula.

1: https://en.wikipedia.org/wiki/1977_Nestl%C3%A9_boycott

Re: Amazon workers under pressure to up their AI usage are making up tasks

#140
I'd do this if the other punch to follow didn't appear to be 'justify the expenditure'.

Choosing to wait for the PIP instead, if $EMPLOYER goes this way. Tell me the work I'm not doing and how pieces of ~~flair~~, sorry, tokens might help. Or don't, I don't care.

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