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LLMs represent a big shift of power towards capital until such time as local ones are 'good enough'.
> At Anthropic, we build AI to serve humanity’s long-term well-being. If Anthropic actually cared about humans, they would have the best customer support (staffed by humans, for humans) and communications team (again, staffed by humans, for humans). As both of these are actually on par with Silicon Valley standards (between medicore and atrociously bad), Anthropic cannot and should not be trusted with anything to do…
How would you staff a support line for a product with a billion users?
> At Anthropic, we build AI to serve humanity’s long-term well-being. If Anthropic actually cared about humans, they would have the best customer support (staffed by humans, for humans) and communications team (again, staffed by humans, for humans). As both of these are actually on par with Silicon Valley standards (between medicore and atrociously bad), Anthropic cannot and should not be trusted with anything to do…
How would you staff a support line for a product with a billion users?
Earlier quoted context omitted.
Jose valim is the creator of elixir for reference. He definitely includes a fan following within the elixir community. So its not much about twitter as much as the guy. I mean even on top of my head, I still remember when jose commented back to me and it was a highlight for a few days as I told my friend about it: https://news.ycombinator.com/item?id=44234633 > I have a fun anecdote. About 5-6 years ago, Elixir compl…
That doesn't actually answer the original poster's commentary, however. Humans have left Twitter, its all propaganda and spam bots just spamming and propagandizing each other. José Valim needs to move to either Bluesky (if he prefers to stay within the corporate ecosystem) or Mastodon (which is where the entirety of the FOSS universe went).
> At Anthropic, we build AI to serve humanity’s long-term well-being. If Anthropic actually cared about humans, they would have the best customer support (staffed by humans, for humans) and communications team (again, staffed by humans, for humans). As both of these are actually on par with Silicon Valley standards (between medicore and atrociously bad), Anthropic cannot and should not be trusted with anything to do…
> If Anthropic actually cared about humans, they would have the best customer support (staffed by humans, for humans) I know Anthropic support is slow from firsthand experience, but it has to be pretty difficult to scale support 10-80x per year. And even more so when you have a long-tail of very low revenue usage in the form of $20/month subscriptions.
It really is the doordash/uber playbook all over again eh? Sell at a massive loss, gain userbase, then gradually boil the frog by adding fees, removing features, and increasing prices. Except instead of doing this a few years down the line, they're speedrunning the tighten-the-noose phase. Unfortunately the competition is nipping at their heels so there's a good chance this blows up in their faces.
It really is the doordash/uber playbook all over again eh? Sell at a massive loss, gain userbase, then gradually boil the frog by adding fees, removing features, and increasing prices. Except instead of doing this a few years down the line, they're speedrunning the tighten-the-noose phase. Unfortunately the competition is nipping at their heels so there's a good chance this blows up in their faces.
LLMs represent a big shift of power towards capital until such time as local ones are 'good enough'.
Yes, this is the main point, employees will have less and less leverage (I'm even seeing AI doing interviews now, good luck). Soon we'll be explaining to an AI why we aren't as productive as two weeks ago.