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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#301

Post by idiotsecant »

Ucalegon wrote: post #283
tclancy wrote: post #275

Earlier quoted context omitted.

What we are talking about is the conclusion you leapt to from 20 seconds of looking for evidence to suit a conclusion. Nothing in their comment "These are largely friends and peers, so they ultimately own their own risks" insists these are all people working in or on healthcare. Friends could be ... friends? Like the kind outside of work. And if someone is a peer (again, we have to assume the "at work" part), there i…

>Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. [0] I think this is where we have the issue in my tone and approach to my comments. My response was based off of the OP stating that the people who they were introduction were 'executives/leaders' and not 'friends', which has a very different connotation when it comes to information security, liability,…

Stop digging.

Re: Claude for Small Business

#302

Post by never_inline »

safety1st wrote: post #103
nicce wrote: post #95

Earlier quoted context omitted.

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

Seems far less scary to me than, say, building an electrical grid in a cold climate, where if it fails for a few days people start to die. Oh wait...

Electricity is very predictable and not under control of one or two nations.

Re: Claude for Small Business

#303

Post by Ucalegon »

infecto wrote: post #298
Ucalegon wrote: post #289

Earlier quoted context omitted.

What does this even mean?

Just going on and on about compliance when you have no idea about the details. It’s a classic example of how IT fails most large orgs.

Compliance isn't required due to a vendor.

Compliance is due to the legal obligations thanks to local regulations and obligations that are defined through contracts with 3rd parties.

Saying 'found the Microsoft person' expresses a lack of understanding of the domain.

Re: Claude for Small Business

#304

Post by nicce »

sersi wrote: post #176
ElFitz wrote: post #160

Earlier quoted context omitted.

> Shitty will be the new normal. I’ve heard the same from the best devs, and some who thought themselves to be the best, I’ve known long before LLMs were ever a thing. I’m sure others heard the same when JavaScript and Python became near ubiquitous. When PHP emerged. When C supplanted Fortran and COBOL. When these two took over from Assembly. When punch cards went the way of the dodo. There’s always someone for whom…

To be fair with how powerful our computers are, it's a pity that electron apps like bitwarden, spotify are so slow and consume so much resources. I do miss the time when a lot of apps were snappy

I am just going to justify in the future that because of LLMs, there is no reason to use JavaScript, Java, Python etc anymore because of the available workforce. Only then when the technology itself is fit for the job.

Re: Claude for Small Business

#305

Post by smeej »

It doesn't surprise me but it does disappoint me that even though LLMs have made self-hosted open source tools easier to use than ever, something like this rolls out that's all about partnerships with mega corps.

It has never been easier to give Claude a list of tools you want in your stack and have it get them up and running on your own server, including audits against exploits.

I want that Claude for small businesses, even though I understand why partnering with these other companies is the better revenue play.

Re: Claude for Small Business

#306

Post by sails »

I think, without much doubt, that AI will be most positively impactful on small business owners.

My experience running a few LTDs is that there is a gap between the accountants and what you need, and running an SME business means you are too busy not to do stupid things and the net effect is lost productivity, less entrepreneurial activity and less growth overall. Dealing with VAT, PAYE, and a million other stupid small things prevents most people from succeeding at running an effective business.

Claude and OpenAI have been surveyed to be most impactful to SMEs, and I think it’s only going to accelerate.

Hopefully this is hugely positive, I see risks, but I don’t see real societal downsides if people get AI to make their basic business operations better, cheaper and most importantly simpler and easier.

Re: Claude for Small Business

#307

Post by BoredPositron »

Ucalegon wrote: post #164
ageitgey wrote: post #90

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

>Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Do you, and those executives, own the risks associated with that practice? Are those risks actually indemnified? Its neat that 'anyone can do anything' but if they don't actually know what the risk to business or 3rd parties, why is this a good thing, especially in the enterprise where there are actors…

What risks? You don't even known what they are building and you start the FUD train.

Re: Claude for Small Business

#308

Post by mstade »

tiffanyh wrote: post #277
throwatdem12311 wrote: post #238

There is going to be so many horror stories that will come from this, ie. Claude overpaid/underpaid my employees, Claude hallucinated the tax code and now the IRS is seizing my assets. etc… Murphy’s Law is undefeated. Add in a psycophantic hallucination black box to critical business data and you have a recipe for hilarity. Normies cannot be trusted to hand off these functions to an LLM because they are mostly incapa…

Aren’t all of these problems solved just by Claude asking the user to confirm that $X should be paid.

Tell me you've never run a business without telling me you've never run a business. You'd be surprised how hard it can be to answer that question, especially when it comes to taxes and other dues. :o)

Re: Claude for Small Business

#309

Post by basisword »

BloondAndDoom wrote: post #287
throwatdem12311 wrote: post #238

There is going to be so many horror stories that will come from this, ie. Claude overpaid/underpaid my employees, Claude hallucinated the tax code and now the IRS is seizing my assets. etc… Murphy’s Law is undefeated. Add in a psycophantic hallucination black box to critical business data and you have a recipe for hilarity. Normies cannot be trusted to hand off these functions to an LLM because they are mostly incapa…

To be fair we are already having these kind of stories because of human mistakes or lack of competence. The question is like autonomous driving, is the rate going to be higher or lower or same.

This. Payroll mistakes seem to be a common issue in the many companies I've worked for. Still can't believe they screw it up so often and also do such a poor job of correcting their errors.

Re: Claude for Small Business

#310

Post by springtimesun »

rahoulb wrote: post #162
ElFitz wrote: post #155

Earlier quoted context omitted.

> I understand the impulse to provide a UI to manage codebases, etc. […] 'I don't care what's happening, just ask Claude to do it'. Reading the first part, I was going to say they don’t even care about whether or not there’s a codebase. It doesn’t matter; it could be all gremlins and hamsters in wheels for all they care, and for all they should care. All that matters is the functionality, the value it gives them. We’…

When I quit my day job and started Rails freelancing a big chunk of my work was from companies with "that tech guy" who had built a database in Microsoft Access that was vital to the department's operations. And then either left the company - or the app had started to fall apart under its own weight. I would get called in to rewrite it, using a proper database, documented rules and ensure it stayed scalable - and eve…

I’m at exactly that point where it sounds like you were. I’ve done 3 Access to Rails conversions and I’m hunting for the next one. The one I’m on at the moment is supporting 5 branches over 2 countries and 2 independent machine shops. Even if I can understand what Access is doing under the hood there is no one left to ask why. And I have so many questions. Sit with the users, spec the feature, ground it in whatever data I can find. I don’t think that ever changes for SMEs that take this path (Access or Vibeccess) and need re-writes. I’m also very happy to do them. They are IMO giving me more valuable usage data than any design process ever could.

What is different on this one vs the others is I have Claude to help me data dive and write the boring CRUD parts. I am able to spend so much more time with users testing and getting feedback and just thinking deeply about how to structure things. The quality of what I’m building now has never been higher and I think it’s just because I have more time to spend with it.

My experience with AI has been almost wholly positive and I wonder if Rails is part of the reason. Such well established patterns and structure the agent one shots most things and I spend most of my time wrangling view code based on my preferences.

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