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Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

anderson-net.com

21–30 of 120 posts

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#21
Should an unlocked phone be able to function on any carrier without hacking? Yes. If I had my way, there would even be laws guaranteeing customers this ability.

However, I really can't sympathize with you at all. You intentionally and knowingly chose to do something that was not officially supported. Now you are complaining that your hack stopped working. If you wanted it to always work, you should not be doing something so weird.

Classic case of "Doctor, it hurts when I do this."

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#22
post #9

Earlier quoted context omitted.

I've never understood Apple's willingness to bend over for carriers. Its always seemed to me that they've tried hard to foster an image of a company that exists to serve the customer as best they can (though, sometimes they think they know best.) It would seem to me that Apple would have the upper-hand in these negotiations. The carriers, at this point, need the iPhone. AT&T, and Verizon simply couldn't afford to not…

They're better about it than the other phone manufacturers. Before the iPhone, it was more or less impossible to get a smartphone that wasn't loaded with non-removable carrier crapware. Apple's refusal to let AT&T do the same with the iPhone during their initial exclusivity deal was a big step. But now, Apple doesn't have as much leverage. If they walk away from negotiations and say "Sorry, no more AT&T iPhones," the…

Can't you buy iPhone without a contract (and contract without a phone)?

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#23
What can I say, I really enjoyed my iphone, but it's been a year, I like my Galaxy just fine. It is not worth the trouble unlocking and constantly breaking into your own device. This is probably not what you want to hear. Plus, when signal is weak, I can use wi-fi to make calls which saves battery and I don't have to go to special corner in the office other iphone users run to, to talk on their phones. It is like pretty girl, if she tells you she doesn't like you, go on and find another girl.

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#24
post #21

Should an unlocked phone be able to function on any carrier without hacking? Yes. If I had my way, there would even be laws guaranteeing customers this ability. However, I really can't sympathize with you at all. You intentionally and knowingly chose to do something that was not officially supported. Now you are complaining that your hack stopped working. If you wanted it to always work, you should not be doing somet…

Oops, it looks like you did not read the article. The person in question owns an officially-unlocked iPhone. This involves an anti-competitive practice where the APN settings are locked to a specific carrier, AT&T -- even in the case of an unlocked phone. You really seem to be venturing into an area you're not educated in.

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#26
post #21

Should an unlocked phone be able to function on any carrier without hacking? Yes. If I had my way, there would even be laws guaranteeing customers this ability. However, I really can't sympathize with you at all. You intentionally and knowingly chose to do something that was not officially supported. Now you are complaining that your hack stopped working. If you wanted it to always work, you should not be doing somet…

"Now you are complaining that your hack stopped working."

Just by comparison, Android supports on-device APN editing (see Settings -> More... [under Wireless and Networks] -> Mobile Networks -> Access Point Names).

T-Mobile actually encourages users to edit their own APNs for IPv6 support, and has run an IPv6 custom APN beta trial for a while: https://sites.google.com/site/tmoipv6/lg-mytouch

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#27
post #21

Should an unlocked phone be able to function on any carrier without hacking? Yes. If I had my way, there would even be laws guaranteeing customers this ability. However, I really can't sympathize with you at all. You intentionally and knowingly chose to do something that was not officially supported. Now you are complaining that your hack stopped working. If you wanted it to always work, you should not be doing somet…

The order of events is more like:

1. Get SIM card.

2. Buy "unlocked" iPhone.

3. Put SIM card into "unlocked" phone.

4. It doesn't work! :sad-face:

5. Google around.

6. Find solution.

7. Implement solution while grumbling to self about truth in advertising.

8. It works! (hooray)

9. Software update breaks solution.

I still say the key word here is "unlocked." If Apple truly meant for the "unlocked" iPhone to only be used with supported carriers (and then what's the point? you think Apple's really only selling "unlocked" phones to international travelers?), then they shouldn't be using that word to describe it.

-- Nathan

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#28
post #9

Earlier quoted context omitted.

I've never understood Apple's willingness to bend over for carriers. Its always seemed to me that they've tried hard to foster an image of a company that exists to serve the customer as best they can (though, sometimes they think they know best.) It would seem to me that Apple would have the upper-hand in these negotiations. The carriers, at this point, need the iPhone. AT&T, and Verizon simply couldn't afford to not…

They're better about it than the other phone manufacturers. Before the iPhone, it was more or less impossible to get a smartphone that wasn't loaded with non-removable carrier crapware. Apple's refusal to let AT&T do the same with the iPhone during their initial exclusivity deal was a big step. But now, Apple doesn't have as much leverage. If they walk away from negotiations and say "Sorry, no more AT&T iPhones," the…

> Before the iPhone, it was more or less impossible to get a smartphone that wasn't loaded with non-removable carrier crapware

You've always been able to buy an unlocked phone with no crapware and no restrictions. The problem with the iPhone is that even the unlocked phones are restricted and locked-down, which is a first.

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#29
post #26
post #21

Should an unlocked phone be able to function on any carrier without hacking? Yes. If I had my way, there would even be laws guaranteeing customers this ability. However, I really can't sympathize with you at all. You intentionally and knowingly chose to do something that was not officially supported. Now you are complaining that your hack stopped working. If you wanted it to always work, you should not be doing somet…

"Now you are complaining that your hack stopped working." Just by comparison, Android supports on-device APN editing (see Settings -> More... [under Wireless and Networks] -> Mobile Networks -> Access Point Names). T-Mobile actually encourages users to edit their own APNs for IPv6 support, and has run an IPv6 custom APN beta trial for a while: https://sites.google.com/site/tmoipv6/lg-mytouch

http://support.apple.com/kb/HT2283

Re: Apple Broke My iPhone, and Their Policies Prevent Them from Fixing It

#30
post #22

Earlier quoted context omitted.

They're better about it than the other phone manufacturers. Before the iPhone, it was more or less impossible to get a smartphone that wasn't loaded with non-removable carrier crapware. Apple's refusal to let AT&T do the same with the iPhone during their initial exclusivity deal was a big step. But now, Apple doesn't have as much leverage. If they walk away from negotiations and say "Sorry, no more AT&T iPhones," the…

Can't you buy iPhone without a contract (and contract without a phone)?

Yes. My iPhone is such a phone. It matters not: iOS enforces official carrier profiles on the phone regardless of whether it is an official Apple unlocked phone or not.
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