A friend who teaches at MIT said they were hit by this. I found it ironic and a little sad that a place like MIT doesn't have an IT staff that can maintain their own on-prem solutions for things like this. But it turns out that MIT used to have their own homegrown system, and recently switched to Canvas. Bet they're regretting that now. The build vs. buy decision seems to have swung very hard toward buy in the last d…
IT staff who are ambitious and talented don’t last long in education. The pay is very low compared to industry. Where I worked, you could retire with a comfortable pension after a number of service years, so the IT staff outsourced as much as possible so they needed to take zero risks to their nest egg. Blame all the problems on the consultants and do as little as possible.
It’s literally where dreams go to die.
MIT is known for the brilliant professors and students but at the end of the day, running a university is pretty standard stuff. They don’t need a genius rockstar to admin the courseware servers.