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Windows 8 — Disappointing Usability for Both Novice and Power Users

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Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#21
post #17

For what it's worth I've been using Windows 8 since the RP and have been very happy with it. The key point that a lot of reviews fail to emphasize is that evrything that worked in Windows 7 is still there and works exactly how it always has. The removal of Aero and subtle improvements to explorer are nice updates for the desktop experience. The start menu was always kind off useless so I didn't take long to get used…

I do this too, but often I need to use my mouse to select a control panel item or file. That's very annoying. Why would they get rid of universal search from Windows 7?

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#23

Have been using a Surface as well as a Win8 desktop for a couple of weeks now, and I have to say this is pretty accurate. When WinPhone first came out with the Metro UI I was a fan - there's a visual simplicity to it that's very appealing. After you use it for a while though the weaknesses become pretty glaring and hard to accept. It is often very hard to tell what UI elements are interactive and what are purely info…

Drag down from the top of the screen to the bottom of the screen to close a Metro app

Thank you.

This would've been very useful as part of the animated tutorial on your first boot that you can't skip (and that I've seen 3 times this week thanks to setting up new machines).

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#24

Have been using a Surface as well as a Win8 desktop for a couple of weeks now, and I have to say this is pretty accurate. When WinPhone first came out with the Metro UI I was a fan - there's a visual simplicity to it that's very appealing. After you use it for a while though the weaknesses become pretty glaring and hard to accept. It is often very hard to tell what UI elements are interactive and what are purely info…

It's been a few months since I tried a Windows 8 preview, but from the start screen type "task manager" in the application search context, click the app tile, and it may or may not be necessary to click "more details" for a more complete view of the running processes.

The idea was supposed to be that you wouldn't have to do this yourself as the OS would terminate metro app processes itself if you did not use them for some period of time.

EDIT: Apparently this is the long/manual way of doing it.

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#25

Have been using a Surface as well as a Win8 desktop for a couple of weeks now, and I have to say this is pretty accurate. When WinPhone first came out with the Metro UI I was a fan - there's a visual simplicity to it that's very appealing. After you use it for a while though the weaknesses become pretty glaring and hard to accept. It is often very hard to tell what UI elements are interactive and what are purely info…

On a tablet swipe down from the top edge to the bottom to close the app.

On a desktop drag from top to bottom or bring up the appbar on the left and right click on the app that you want to close.

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#27
post #15
post #7

Windows 8 must be the slowest train wreck in computing history, it's been being reviewed as crap for over a year now and they keep chugging along. It's funny to read all the comments from over a year ago and how nothing has changed since then - http://blogs.msdn.com/b/b8/archive/2011/10/18/designing-sear...

It trainwrecked the day buisinesses decided not to use it, which was the day they got rid of booting to the traditional desktop with a start button. It isn't a compelling purchase at all, nobody will go out and actively seek a Windows 8 device, and desktop / notebook computers have had decreased sales since everyone has one now and they are "good enough" for media consumption and text / spreadsheet editing. The only…

Am I the only person who thinks the lack of a start button and a 'traditional desktop' are non issues? The lack of a start button/desktop is not a usability issue in and of itself - it's everything else that makes it such a nightmare.

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#28

Wow. Scathing: One of the worst aspects of Windows 8 for power users is that the product's very name has become a misnomer. "Windows" no longer supports multiple windows on the screen. Win8 does have an option to temporarily show a second area in a small part of the screen, but none of our test users were able to make this work. Also, the main UI restricts users to a single window, so the product ought to be renamed…

Metro apps, or whatever they are calling them nowadays, do take over the entire screen, desktop apps are as they have always been and can be opened as many as you like, and arranged as you like given your screen real-estate. I routinely have 5-10 windows open at any given time on my desktop that is running Windows 8.

Yeah, it's not quite as bad as it sounds.

That said, I find it somewhat annoying that the new-style apps are clearly targeted at tablets, and yet are the only way to get apps sold via the Windows app store.

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#29
This seems a little harsh, to say the least. Among other things, he seems to be criticising Microsoft for both the early efforts of third-party devs (live tiles) and because users take time to grasp some of the new UI fundamentals (charms bar). Both of those issues will disappear quickly as the OS picks up steam.

As an iPad owner myself, I am nothing but intrigued and excited by 8's tablet interface. It seems like it would be a massive, massive jump in usability from iOS (dependent, of course, on how the App Store fills out). Furthermore, while he may not be wrong re: 8's desktop usability, I think this review is unnecessarily harsh towards what must be seen as a significant and complicated transition product. Just as web design is changing to a responsive model where content dynamically adapts to different devices and display areas, so are OSes changing to be dynamic and adaptive. In the future the idea of a user experience where your files and program's were locked onto the hard drive of a single computer, accessed through a static, unchanging desktop will be absurd. Computer interfaces are going to become incredibly smart, fluid and responsive, and W8 is the first step in that direction. I think it is silly to just focus on what Microsoft didn't get perfect first time around - I think they should be congratulated on their audacity. What they've done is certainly leagues more impressive than Apple's plodding, torturous attempts to wedge iOS concepts into its 20-year old WIMP model (seriously, go use Mountain Lion - its a complete mess - but no one attacks Apple as harshly as they do Microsoft... funny that.) Anyway in the end I share his sentiment, can't wait to see how Microsoft builds on its great work with W9! One thing is for sure: the old one desktop to rule them all model is finished.

NB: just to clarify, I haven't used W8 myself. I am sure a lot of the complaints about it being too minimalist and apps being too limited are perfectly fair. But I think Microsoft was right to strip away the clutter of the WIMP legacy and start again from scratch. Adding progressively more complexity in carefully measured increments is the best way to build a mature, balanced product befitting a new generation of computing. Again, go take a look at the average Mountain Lion set-up if you want to see a ridiculously cluttered, complicated mash of UI concepts, windows, spaces, slide-away trays, menu-bars, etc etc (and try find a normal user instead of a HN-style power user for added effect.) The only argument is for me is not whether Microsoft is doing the right thing (I completely believe they are) but whether they are managing this transition well. As someone with no experience in developing major new OS versions I can only imagine the complexity, so I am inclined to go easy and try and praise what was done well and what is a good idea rather than what didn't quite pan out in the first attempt : )

Re: Windows 8 — Disappointing Usability for Both Novice and Power Users

#30
This is anecdotal, but I walked into a Windows store not too long ago to try Windows 8 on a tablet, and I was blown away at how terribly unintuitive it was. There were absolutely zero visual cues to indicate where features were, how to move around the interface. None. Now I don't know if that's changed since then, but the experience left me with such a bad taste that I told myself I would never give it another 5 minutes' chance. Throughout the entire demo, I was asking the rep to show me again how he accessed certain menus, switched views, etc.

My technologically-illiterate parents went from zero to road geeks with their iOS devices in a matter of days. Had they been given the Surface, I imagine my legs would be in constant spasm from all the frustrated and confused phone calls I'd be receiving.

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