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Agents for financial services and insurance

anthropic.com

61–70 of 212 posts

Re: Agents for financial services and insurance

#61

Earlier quoted context omitted.

History suggests otherwise. railroads, telecoms, search all consolidated. The natural equilibrium for transformative infrastructure is winner take all. AGI/ASI won’t be different but will be nearly every vertical and governments will legislate too little too late.

local models are going to win and therefore the hardware providers, Apple and nvidia. There isn't going to be any moat for the hosted providers besides hardware scale. They can run your request on shared 1TB memory hardware, or whatever. But local hardware is going to catch up, the hosted providers are going to become commoditized, and the costs are just going to be compute whether its your hardware or theirs. And yo…

Local hardware catching up doesn’t matter if the thing worth having never leaves the building. Enterprise services are hard, moat is in distribution and know how.

Re: Agents for financial services and insurance

#64

Will the big labs leave anything for external competition? This probably killed a thousand startups in this space. in the early internet you wouldn't see google creating their own news site or facebook building their own animal farm. what happened to platformication of everything?

Why control part of the world when you can control it all?

Less cynically, you might say that "use AI to do " is not really a viable startup pitch anymore. That's not necessarily bad.

Re: Agents for financial services and insurance

#65

Will the big labs leave anything for external competition? This probably killed a thousand startups in this space. in the early internet you wouldn't see google creating their own news site or facebook building their own animal farm. what happened to platformication of everything?

History suggests otherwise. railroads, telecoms, search all consolidated. The natural equilibrium for transformative infrastructure is winner take all. AGI/ASI won’t be different but will be nearly every vertical and governments will legislate too little too late.

Nothing natural about it. Such monopolies were propped up by the state using public funds and profits captured by the capital class. Many benefitted by the arrangement and so it became normalized. But it’s a choice people made to structure things that way.

The car industry, oil and gas… all could have played out differently if different players had gained wider adoption or if governments used a different economic model.

Re: Agents for financial services and insurance

#66
Why would this be useful in a zero sum environment like markets, why would you want to use the same tool that everyone else has access too? Top performers will always be the people that hand craft their solutions, just like why the top performers in the watch space are the people that make handmade watches in Switzerland not the guys make 100k watches a month in China.

Re: Agents for financial services and insurance

#67
post #4

> We’re releasing ten ready-to-run agent templates for the most time-consuming work in financial services The templates being: pitch builder, meeting preparer, earnings reviewer, model builder, market researcher, valuation reviewer, general ledger reconciler, month-end closer, statement auditor, KYC (Know Your Customer) screener. Seems pretty scattershot. Reminds me of GPT Store.

I find all of these .md files released by the labs to be ai generated slop. The only exception being maybe the /simplify command

No surprise there. Of course the skill files are not human written.

The AI is an expert in both following and generating prompts.

Re: Agents for financial services and insurance

#68
post #3

For those in the finance space, are you actually seeing any real AI tools being used? Like for actual operational tasks? I've really only seen it used for research / exploration thus far. Either for economic research slide deck or for exploring trading hypothesis

We’re integrating AI tooling into the Bloomberg Terminal for everyone to use.

https://www.bloomberg.com/professional/insights/press-announ...

Re: Agents for financial services and insurance

#69

Earlier quoted context omitted.

I’m not saying your implementation is bad or anything but my visceral reaction to this was “I’m glad I’m not on the other side of that”

Why? It sounds exactly like the design I would hope for. It automates what I'm going to do already without needing to wait. And it allows you to bypass it entirely and just revert to the manual process (along with waiting).

That all sounds reasonable until you realize that the same logic is how we ended up with customer support systems that try to walk you through a phone tree and if you are lucky, you will be able to press 0 to speak to a human without answering a bunch of questions first and being referred to the online help articles.

Do you enjoy using any of those systems? Do you want the world to be that way?

Re: Agents for financial services and insurance

#70

I don't trust these AI-only companies to be overnight experts in properly handling medical, financial and insurance data. They have no business providing these tools, unless they want to take all the risk too.

Claude's actually pretty great at this! I actually used to use Claude A LOT to answer interesting questions (which I'll be writing up on!) More generally, Claude is palpably different from most other agents. I'd recommend these models – especially Opus – without qualifications.

But there's a process risk here based on their current practises. I'm hoping those practises change so that I can recommend Claude to everyone I know, but as of now, there's existential risk exposure here that's greater than Google's.

Anthropic's automated systems can and will ban you for pretty arbitrary things; and you won't get human support or Claude – even if you are an enterprise paying out of your nose. And there's 0 redressal unless you go viral on social media. Or know someone who knows someone. See: https://x.com/Whizz_ai/status/2051180043355967802 https://x.com/theo/status/2045618854932734260

And I say that as someone who likes how Anthropic has been training Claude and Opus. I just don't think they're prepared to be the trillion dollar company they've become. They are – in a very real way – suffering from success. Which is extremely inconvenient to be on the receiving end of when you're on a deadline.

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