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iOS 27 is adding a 'Create a Pass' button to Apple Wallet

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Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#131

While the author does mention the barriers to adoption, the premise— Apple was waiting for people to do something, but people weren’t doing it— subtly casts Apple as a passive entity in this scenario. The solution seems to be presented as Apple stepping in to make up for Developers’ inaction. If it’s been 14 years and there’s been very little adoption, this is clearly a UX problem. How many small venues or libraries…

What there really should be is a wallet equivalent of an ics file. It doesn't need to support everything, static images would be enough for most use cases. Advanced features could then require the current model.

But that would require collaboration, and standards, which seem to have gone away as smart phones came in.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#132
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

I'm 39M and have ended up with a bunch of different credit cards; I get annoyed picking between them even without the additional complication of them being identical in appearance.

For me it's my daily driver, my Costco branded card, my airline's amex card, my USD denominated card, and my work-issued card. There are also two ATM/debit cards in there which I'll occasionally choose at small merchants where I know the CC fees hit them harder.

In most cases I just want the daily driver, but the airline card gets good rewards for dining so it does come out reasonably often as well. The USD card I can mostly ignore unless I'm traveling there and can temporarily set it as the default.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#133
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

There's also no way to go to the wallet from the actual shortcut screen you most commonly use (the double-click power one)

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#135

While the author does mention the barriers to adoption, the premise— Apple was waiting for people to do something, but people weren’t doing it— subtly casts Apple as a passive entity in this scenario. The solution seems to be presented as Apple stepping in to make up for Developers’ inaction. If it’s been 14 years and there’s been very little adoption, this is clearly a UX problem. How many small venues or libraries…

What there really should be is a wallet equivalent of an ics file. It doesn't need to support everything, static images would be enough for most use cases. Advanced features could then require the current model. But that would require collaboration, and standards, which seem to have gone away as smart phones came in.

Apple has .pkpass

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#136
post #88

Earlier quoted context omitted.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

But it’s not true of a physical wallet. I have 8 locations in my bi-fold wallet I can place any given card, orientation-wise. Lower left, lower right, upper left, upper right, inside left, inside right, dollar bills left, dollar bills right.

Isn't the same true of the wallet on iPhone? I drag and drop reorder my cards as necessary. There's a fixed number of positions that fit above the "fold" (in the scrolling sense).

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#137
post #108

Earlier quoted context omitted.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

> The same is true in a physical card wallet. You can markup a card in a physical wallet. And then originally identical cards become visually distinguishable.

Riffing on your comment: would be neat if Apple let you add a sticker to the corner of each card.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#138
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

> The same is true in a physical card wallet.

Not at all.

In my physical wallet, those identical looking cards have different names on them, ie. and for joint accounts. I can also mark them up with a marker, or request a different picture from some banks.

In iOS I need to remember that the one ending with 0044 is mine, and 0073 is for our joint account. I have no way to add an alias or distinguish them otherwise. This is ridiculous.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#139

Earlier quoted context omitted.

What does an 80 year old (or anyone really) need with more than one or two cards on a daily basis where this would be an issue? Not being flippant; I legit want to know what leads to this. I have multiple cards but there's only one I use 99% of the time, and it's pink so it stands out.

> What does an 80 year old (or anyone really) need with more than one or two cards on a daily basis where this would be an issue? In my physical wallet I can take the card I use daily (which is on a limited account and no big deal if I lose it) and leave the others at home. On my phone, there are all the cards I ever used or plan to use at some point in the future.

To that end, I do wish there was a way to hide some cards in wallet inside a "folder" or something. As is, they're there front and center, or not added at all.
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