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iOS 27 is adding a 'Create a Pass' button to Apple Wallet

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Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#82
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

The same is true in a physical card wallet.

An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it.

The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause every time they aren't on the screen they expect, and even to unlock it.

Invisible affordances rely on memory rather than sight trigger: not good.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#83

Could someone explain what a "pass" is in this context?

Entry ticket, basically. I went to Olympic Natl park recently and had the pass added to my Apple Wallet.

What's the difference here between adding the "custom pass" and just taking a photo of QR code? Just the fact that it is stored in Wallet instead of photos folder?

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#84

I’ve always felt like Wallet is mostly a solution in search of a problem, but maybe more adoption will help? I don’t really believe that places that require membership cards are going to let users start creating their own, though.

I don't know about most used app. But it seems a useful backup for specific vendor/site-specific apps when traveling for a variety of reasons. It gives me a ticket for a specific purpose on my phone when I may not be in a position to print one out--which many people don't do these days for misguided reasons anyway.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#85
While the author does mention the barriers to adoption, the premise— Apple was waiting for people to do something, but people weren’t doing it— subtly casts Apple as a passive entity in this scenario. The solution seems to be presented as Apple stepping in to make up for Developers’ inaction. If it’s been 14 years and there’s been very little adoption, this is clearly a UX problem. How many small venues or libraries have developers, let alone developers that do enough Apple-specific development work to have an Apple Developer account? In 14 years they couldn’t come up with an alternate solution? Maybe a less expensive administrative version of a developer account? It’s not users jobs to sell themselves on Apple’s products.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#86
post #52

Adding your own passes was possible before (I used websites to create passes on the phone; apps existed too) however that's been a hurdle. I wonder what the security implications of this would be. Could people snatch a QR code on my paper ticket to go to a Taylor Swift's concert instead of me?

> Could people snatch a QR code on my paper ticket

That's a feature, not a bug. It means you can sell the ticket if you can't make it. Thankfully (/s) we have Ticketmaster with rolling codes now, so, no reselling.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#87
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

This has been one of my peeves for years. Apple is capable of good design, and overall is well regarded for it, but there are a number of places where they have blinders on and absolutely refuse to fix extremely obvious missteps.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#88
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

But it’s not true of a physical wallet. I have 8 locations in my bi-fold wallet I can place any given card, orientation-wise.

Lower left, lower right, upper left, upper right, inside left, inside right, dollar bills left, dollar bills right.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#89
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

This is silly. "It matches a 70 year old's muscle memory" should not be the sole test of good design; if it were, then we would be plugging mouses and keyboards into our phones.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#90
I think I'd be satisfied enough allowing me not to add credit card to the Apple Wallet, putting away the push from the prime place some way. Or not to have a huge promotion being in the first place when opening it with a 'Get' buttopn being the only one on it.

Today's app makers do not respect users. See them as big milk-cow fan-base, that's it! So they can piss off, I don't care about them either!

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