Earlier quoted context omitted.
It's always the MBAs. The organizational structure incentivises them on the wrong metrics. So they adapt and optimize for that. In real life, after a while, you hit a plateau with features and market demand. What these MBA clowns love to do is take what's already perfectly fine and mess it up and create a road map for it to fix something to being it the way it was, so they can justify to their higher ups they are "ad…
They want to be Apple. Apple sells hardware, services, and takes a huge cut being a software store. Microsoft sells software. They turned office into a service but it's still software. Nobody really wants to use their store. Their hardware is a cute little side hustle. Microsoft's strategy for turning into Apple is kneecapping their own software.
*XBox and Microsoft gaming's $23.5b revenue (~10% of MS's total) enter the chat*
You were saying something about not letting facts get in the way of a preferred narrative, I believe?