Your website is not for you

When I first read the title, my reaction was: how dare they say my website isn't for me? Of course it is. It's my space to share thoughts, jot down notes from things I come across, publish small tools, and so on. That made me click through and see how the article could possibly argue otherwise.

Then I realised that the article talks about business websites, not personal websites. Quoting from the article:

> The website isn't for the founder, the marketing manager, or the board. It's for the person you've never met - the customer weighing up a purchase, the lead chasing a phone number, the visitor sizing up your credibility or the member signing up to access gated content.

Yes, I agree. While not really a business, I've always liked https://nhs.uk/ for its simplicity. I especially like the A-Z section where we can find details about a large number of medical conditions. Among actual businesses (small ones particularly) I like https://buttondown.com/ and https://kagi.com/ quite a bit.

That said (and this is off-topic for this article), the part of the web I enjoy most is where your website is indeed for you, the small web of personal websites. That part of the web was an important part of me growing up from my late teens into adulthood and it remains the part I enjoy most even now. I want this part of the web to remain healthy and vibrant for as long as possible.

This applies to pretty much every situation. It is not just about visual things, it is more about things that are easy to have an opinion on. Its similar concept to bike shedding, but with the added emphasis of the decision maker. Though the very fact we even call them that kind of implies that they should have a say right? I guess we object to the kind of say that they have. Should a decision maker just make binary decisions? Yes to this, no to that.

"Can I get the icon in cornflower blue."

How dare you run a website without some sort of React framework.

Why do people pay so much money for reports from dubious firms like Gartner?

The game they are playing is almost like a coin toss. If you look at the Gartner reports that become publicly visible, they are often wrong.

So why do reports from companies like Gartner still sell?

Because they reduce the anxiety of the owner or decision-maker.

Business is complex. Even a bad product can succeed because of advertising. Exaggerated marketing, fraud, timing, distribution, and luck all exist, and they can all produce success. UX is an ideal. But in practice, developers often have to satisfy OX: owner experience.

Companies appear to pursue profit because most owners like money. But in reality, many companies are closer to the realization of the owner’s ideology, taste, and worldview.

So what matters?

For a developer, it becomes important to judge how closely the owner’s taste aligns with the public, and with the target audience. That is why developers often end up flattering the owner: not merely because of hierarchy, but because the owner’s taste is frequently the actual operating system of the business.