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Atlassian enables default data collection to train AI

letsdatascience.com

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Re: Atlassian enables default data collection to train AI

#14

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

Umm? Is there single step Atlassian did it right? It's a cancer of software development the suits force us to swallow while real development and useful documents are outside of their service because it's so stressful to use.

Re: Atlassian enables default data collection to train AI

#15

If the rumours of an Anthropic acquisition are true, this makes a lot of sense. Anthropic are probably looking for a clean, high-signal dataset of metadata around business tasks that they can buy.

I doubt data in Atlassian are anywhere close to clean or organic. It was designed by hell to swallow shit to real programmer who does real works outside of Atlassian.

Re: Atlassian enables default data collection to train AI

#16

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.

Re: Atlassian enables default data collection to train AI

#17
post #16

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.

I've always thought I was the only one experiencing this and felt like I was crazy.

I guess it's "good" to know that I'm not alone.

The amount of times I've searched for a ticket that I know it's there (because I either have it opened in a different tab, or because I just created it), but can't find, it's just way to many.

Re: Atlassian enables default data collection to train AI

#19
post #2

I really wish I could find a better source to link to for this. By default, all free and paid customers are being opted-in to their data being used for AI training. All your Confluence pages, Jira tickets, etc. https://support.atlassian.com/security-and-access-policies/d... describes how to disable this, but it also appears that the setting to disable this doesn't exist (it's not visible on any of our instances).

they sent out an email with this: https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf

Re: Atlassian enables default data collection to train AI

#20
The opt-out-by-default pattern has been gradually normalizing in enterprise SaaS, but what makes this particularly egregious is the combination of two things: the data scope (not just metadata, but all in-app content per kevcampb's link) and the broken opt-out (the disabling setting not rendering on any instance).

One is a policy decision you can argue about. Both together suggest the friction is intentional.

The data residency point is worth flagging separately - a lot of enterprise buyers treat region-pinning as a privacy guarantee for everything in their contract. It was never that. Residency tells you where data is stored at rest, not who can access it for what purpose.

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