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Banned by Anthropic?

bannedbyanthropic.com

11–20 of 70 posts

Re: Banned by Anthropic?

#12
I have mixed feelings about this kind of thing; on one hand, holding big companies to account is important. On the other, sites like this can feel noisy and probably misleading. Of course Anthropic can protect their platform from technical abuse, and of course they should be working to keep it away from bad actors or people in genuinely vulnerable mindsets, and that’s tricky! And honestly, if out of hundreds of millions of users and billions of chats, if a few thousand get flagged for safety concerns (to society, to others, or to the person themselves) I’m probably okay with that. It’ll never be perfect, and there’ll never be full agreement on where the lines should be. But Anthropic seems to be trying to bring AI into the world safely, and I for one appreciate that.

Re: Banned by Anthropic?

#14
This site's domain name is at risk of being targeted by Anthropic's lawyers over trademark violation.

Got to think about changing the domain name before they do it for you.

Re: Banned by Anthropic?

#16
My paid use of Claude has only ever been via AWS Bedrock (paid for by my employer) or via GitHub Copilot (one subscription paid by employer, one paid by myself)

I wonder if using it via an intermediary results in less heavy-handed moderation? I suspect the answer may well be “yes”. On the other hand, it also could be more expensive

Re: Banned by Anthropic?

#18
Kind of unrelated but: my father tried gifting my brother a subscription but entered the wrong email. Money and subscription are both gone — UI just doesn't have the option of amending, cancelling or resending it.

For the last couple weeks, dad's gone into a rabbit hole of trying to reach support——any kind of (useful) support. No dice. Thankfully it's just a few dollars gone into the void.

If only they had the tools to build a better experience... :-)

Re: Banned by Anthropic?

#19
post #2

It seems that Anthropic is growing so rapidly that they don't really care about losing a few customers here and there with false positives. I still think it's crazy that you can never speak with a human there, even after spending $200/month on their service.

Do they have human support for their corporate clients, at least?

They do. You get an account executive. And they can help you somewhat. As an example, a friend's startup lost all their access for a day while the AE tried to get them transferred from one kind of plan to another. Looking at it from the outside, it looks like any fast-growing startup just at a pace that is honestly quite unbelievable. They seem ridiculously successful.
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