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Google reject a Reconsideration Request for a non-English language site.

iloveseo.net

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Re: Google reject a Reconsideration Request for a non-English language site.

#11

Post by Matt_Cutts »

gfiorelli1 wrote: post #9

Hi, the purpose of my post was not to "justify" what my friend did. I, and he first, am very aware that he did things that were not allowed by the Google Guidelines or very low quality link building. Remember also that he is not an SEO and that he was simply following what "all the the world" was doing, especially in his niche. No, my purpose was to underline the absurd of the reply Google sent to his reconsideration…

Gianluca, we absolutely do support reconsideration requests in Italian. See my explanation elsewhere on the page if you want more details.

Would you mind adding an update to the top of your blog post or otherwise correcting your blog post? I'd like to debunk the misconception that Google doesn't take reconsideration requests in Italian, because that's just not true. It looks like most of your blog post has been written on the assumption that we don't respond to reconsideration requests written in Italian, and that's simply not true.

Re: Google reject a Reconsideration Request for a non-English language site.

#12

Post by benatkin »

Matt_Cutts wrote: post #11
gfiorelli1 wrote: post #9

Hi, the purpose of my post was not to "justify" what my friend did. I, and he first, am very aware that he did things that were not allowed by the Google Guidelines or very low quality link building. Remember also that he is not an SEO and that he was simply following what "all the the world" was doing, especially in his niche. No, my purpose was to underline the absurd of the reply Google sent to his reconsideration…

Gianluca, we absolutely do support reconsideration requests in Italian. See my explanation elsewhere on the page if you want more details. Would you mind adding an update to the top of your blog post or otherwise correcting your blog post? I'd like to debunk the misconception that Google doesn't take reconsideration requests in Italian, because that's just not true. It looks like most of your blog post has been writt…

So english speaking folks working on behalf of a non-english speaking site have to communicate in the language of the non-english speaking site? How very quaint.

Re: Google reject a Reconsideration Request for a non-English language site.

#13

Post by gfiorelli1 »

Matt_Cutts wrote: post #10

The explanation for this is actually quite straightforward. Google fights spam in 40 different languages and we absolutely take reconsideration requests in many different languages, including Italian, French, German, etc. We've also improved our reconsideration requests in the last few months to tell webmasters whether the requests have been granted or whether the website still has issues in our opinion. People have…

Thanks for the answer, and thanks for clarifying he situation and the reason of the answers. Maybe adding a line saying: "You did a request for an italian site, so we kindly ask you to refer to the Italian reconsideration request procedure in Italian". Remember he is not a professional SEO, and these kind of "subtleties" maybe are not understood so fast, especially when you see your previous reconsiderations not answered.

Said that, as I was saying in the post, my friend is aware that the site have problems and I know he is working on solving them. So, let's hope he will adjust those issues in order to have his site graced, and that the strategy based on content marketing will be implemented.

Ciao and thanks again for the clarification

Re: Google reject a Reconsideration Request for a non-English language site.

#14

Post by Matt_Cutts »

benatkin wrote: post #12
Matt_Cutts wrote: post #11

Earlier quoted context omitted.

Gianluca, we absolutely do support reconsideration requests in Italian. See my explanation elsewhere on the page if you want more details. Would you mind adding an update to the top of your blog post or otherwise correcting your blog post? I'd like to debunk the misconception that Google doesn't take reconsideration requests in Italian, because that's just not true. It looks like most of your blog post has been writt…

So english speaking folks working on behalf of a non-english speaking site have to communicate in the language of the non-english speaking site? How very quaint.

No. If you have an Italian site that spammed, you can do a reconsideration request in either Italian or in English. We'll process either language.

What I tried to explain in my other comment is that we have also been trying an experiment in giving more in-depth info to site owners. That experiment is currently English-only. Despite that fact, we'll still send a more in-depth reply in Italian to this website that was violating our quality guidelines.

Re: Google reject a Reconsideration Request for a non-English language site.

#15

Post by Matt_Cutts »

chc wrote: post #8
pervycreeper wrote: post #3

It would be easier to make that case if that site owner had had "clean hands", so to speak. It seems you are faulting Google for enforcing its own rules.

I don't know how you'd get that from the article. He's very explicit that if Google turned the guy down because they thought he was sleazy, he thinks it would have been reasonable if inaccurate. The specific complaint is that Google has a process to get a second chance but completely excludes sites that are primarily in Italian.

You're very close. The blog post claimed that Google doesn't allow reconsideration requests in Italian, but the blog post was mistaken. We do allow reconsideration requests in Italian, as well as for Italian sites.

Re: Google reject a Reconsideration Request for a non-English language site.

#16

Post by SoftwareMaven »

benatkin wrote: post #12
Matt_Cutts wrote: post #11

Earlier quoted context omitted.

Gianluca, we absolutely do support reconsideration requests in Italian. See my explanation elsewhere on the page if you want more details. Would you mind adding an update to the top of your blog post or otherwise correcting your blog post? I'd like to debunk the misconception that Google doesn't take reconsideration requests in Italian, because that's just not true. It looks like most of your blog post has been writt…

So english speaking folks working on behalf of a non-english speaking site have to communicate in the language of the non-english speaking site? How very quaint.

I think that's simplifying a bit much. If you read Matt's other comment, it is a function of this response being chosen to get more detailed information. The "more detailed" information is not currently supported for people who send requests in English if their site is in Italian.

The wording of the response was quite bad. The reasoning behind it is not. Personally, I cheer Google for trying to give more detailed information. Few things are more frustrating than the "We are killing your livelihood. No, we aren't going to tell you why. Live with it."

Re: Google reject a Reconsideration Request for a non-English language site.

#17

Post by benatkin »

SoftwareMaven wrote: post #16
benatkin wrote: post #12

Earlier quoted context omitted.

So english speaking folks working on behalf of a non-english speaking site have to communicate in the language of the non-english speaking site? How very quaint.

I think that's simplifying a bit much. If you read Matt's other comment, it is a function of this response being chosen to get more detailed information. The "more detailed" information is not currently supported for people who send requests in English if their site is in Italian. The wording of the response was quite bad. The reasoning behind it is not. Personally, I cheer Google for trying to give more detailed inf…

Thanks for explaining that. I understand it now. I wish they'd do a best effort attempt, and say so in their reply, if they don't understand the copy on the site instead of skipping over it.

Re: Google reject a Reconsideration Request for a non-English language site.

#18

Post by benatkin »

Matt_Cutts wrote: post #14
benatkin wrote: post #12

Earlier quoted context omitted.

So english speaking folks working on behalf of a non-english speaking site have to communicate in the language of the non-english speaking site? How very quaint.

No. If you have an Italian site that spammed, you can do a reconsideration request in either Italian or in English. We'll process either language. What I tried to explain in my other comment is that we have also been trying an experiment in giving more in-depth info to site owners. That experiment is currently English-only. Despite that fact, we'll still send a more in-depth reply in Italian to this website that was…

At what point does it become to difficult to offer feedback? Might some English copy be hard to understand if it contained software, medical, or legal jargon? Why not just offer feedback that's consistent with the Google employee or contractor's understanding of the site, and say so in the response?

Re: Google reject a Reconsideration Request for a non-English language site.

#19

Post by gasuns »

georgeorwell wrote: post #7

"We knew enough Italian to punish you, but now that you've redeemed yourself, and written us ever so nicely in English to tell us about it, we don't know enough Italian to unpunish you." Let me count the ways I love thee, unregulated internet.

Good enough it's Italian, not Greek. Otherwise he would be doomed for ages.
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