Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

daedal.io

Post reply on HN
Print view View original

51–60 of 242 posts

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#51

Post by fragmede »

sambuccid wrote: post #44
subroutine wrote: post #14

Earlier quoted context omitted.

Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?

We might not be paying money, but we don't know what happens to our private data. Maybe it's not used at all, maybe used just internally, maybe could be even sold. Data of millions of users is very very valuable, even just thinking about how much targeted adverts could be placed with it.

It isn't sold directly. There are robust internal controls so random employees can't just snoop on eg ex girlfriends' email or be fired.

Source: Used to work there.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#52

Post by likis »

TheChaplain wrote: post #7

It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.

10k outgoing emails per week it NOT a lot.

Just imagine a weekly newsletter with 100k subscribers.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#53

Post by pembrook »

likis wrote: post #52
TheChaplain wrote: post #7

It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.

10k outgoing emails per week it NOT a lot. Just imagine a weekly newsletter with 100k subscribers.

You can’t send bulk newsletters from gmail/outlook.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#54

Post by Arnt »

nomel wrote: post #16
subroutine wrote: post #14

Earlier quoted context omitted.

Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?

I don't know if it's that simple. As a litmus test, try to set up your own mail server. See how many milliseconds it takes for it to be blacklisted by gmail. And then observe the response time for their support, when you try to clear up the confusion that google has about your intentions.

I run my own mail server, not blacklisted. Now I'm a bit of a special case, I know mail well.

But when a moderately technical colleague wanted to do the same, I told her to use Mox, she set it up and Gmail doesn't block her either.

So... would you please elaborate?

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#55

Post by marcyb5st »

likis wrote: post #52
TheChaplain wrote: post #7

It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.

10k outgoing emails per week it NOT a lot. Just imagine a weekly newsletter with 100k subscribers.

Yeah, you are using the wrong tool if you send your newsletter from a gmail account at that scale. You can get away with a few tens of people, perhaps a few hundreds.

Above that threshold you should use tools like moosend, benchmarkemail, or similar. And they ask a pretty penny when you reach that scale.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#56

Post by xp84 »

pembrook wrote: post #53
likis wrote: post #52

Earlier quoted context omitted.

10k outgoing emails per week it NOT a lot. Just imagine a weekly newsletter with 100k subscribers.

You can’t send bulk newsletters from gmail/outlook.

Well, you can't directly, but you can use SMTP, which you can plug into any garden-variety spamming tool as long as it supports that.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#57

Post by KomoD »

throwawaysoxjje wrote: post #49

I wonder if this has to do with the massive number of google calendar invites I’ve been getting as payment/billing notifications lately. I’ve not been reporting them because I already know they aren’t valid and do not google’s work for them

I thought they fixed that spam method a while ago

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#58

Post by rwmj »

urban_winter wrote: post #26

Google suspend email accounts that get lots of spam reports. It happens a couple of times a year for salespeople in my company who use Gmass (a bulk email sending tool). I mention it only as a useful data point, and in the absence of anyone else on the thread mentioning that Google have robust email abuse monitoring.

I guess you can only report spam through the gmail web interface which the FSF aren't using (because they're not using gmail, for obvious ideological reasons).

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#59

Post by unmole »

JoshTriplett wrote: post #43
unmole wrote: post #23

Earlier quoted context omitted.

Gmail is not a monopoly. When it comes to actual paying customers, it is not even the market leader > ridiculous assertion. What is ridiculous is the idea that running an email service a massive scale like Gmail is somehow free .

> Gmail is not a monopoly. https://pdx.social/@evergreensewing/116388477430172491 > For the first time since we started the company back in January/February, we have a customer who does NOT use Gmail for their email address. > In case you wanted to see what a monopoly looks like.

Most people use Gmail because they want to, not because they have to. It's a free, superior product. Pretending voluntary preference is a monopoly is nonsense, but it is a very Mastodon-brained take.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#60

Post by detourdog »

KomoD wrote: post #57
throwawaysoxjje wrote: post #49

I wonder if this has to do with the massive number of google calendar invites I’ve been getting as payment/billing notifications lately. I’ve not been reporting them because I already know they aren’t valid and do not google’s work for them

I thought they fixed that spam method a while ago

I haven't seen that ooe lately. I currently get lots of Nortoon Lifelock invoices with hundreds of addresses in the to field.

I always report them with suggestions they teach their AI that invoices sent to large number of addresses are phishing.

Post reply on HN