I've got a story of this but backwards. I know a guy, a hiking guru, moderately famous for his backpacks. He's an ultralight long distance enthusiast who designs much of his own equipment. I went to his house for a weekend session with a few people to learn to make our own, and I'm still using the one I made. For a few years he made and sold them out of his living room. Then he sold his brand to an outfit that scaled…
Your average backpack consumer is a different breed. Cosmetic designs, logos, colors, and generic pockets are key marketing traits of consumer backpacks and small rips or tears are seen as reasons to replace the backpack.