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We have a 99% email reputation, but Gmail disagrees

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11–20 of 325 posts

Re: We have a 99% email reputation, but Gmail disagrees

#11

Gmail's spam detection has some real headscratcher moments every now and then. Some days it'll mark legitimate transaction emails from major companies as spam even if you've been receiving emails from them for years. And then right afterwards it'll allow an obvious scam email with a PDF attachment from some random Gmail account that you've never contacted to go straight to your inbox.

It's gotten to the point that I don't open emails from Sendgrid support because 4 out of 5 are poorly disguised phishing attempts.

Re: We have a 99% email reputation, but Gmail disagrees

#13

#1: Was this article written by an LLM? The phrasing implies there's a high chance #2: Is your company sending spam emails? I don't know how Gmail's system works, but I will mark any unsolicited email from businesses as spam. Perhaps Google uses that as a heuristic?

Yes, it was. Recent Claudes absolutely love to spam an endless stream of very short sentences like this.

Re: We have a 99% email reputation, but Gmail disagrees

#14
I'm a Font Awesome subscriber and yes, for the record, they spam me with annoying marketing and probably deserve their Gmail woes.

They also use that silly dark pattern where they alternate sending out marketing emails from {David,Harry,Sam,Janet,every other person at the company}@fontawesome.com.

Re: We have a 99% email reputation, but Gmail disagrees

#15
post #12

From March, also https://blog.fontawesome.com/we-have-a-99-email-reputation-g... is the canonical URL.

that's the url i submitted, but HN changed it. no idea why.

it hasn't been posted before, and i thought it was interesting.

based on the comments i hope the authors read them, because it looks like they are getting some good feedback here.

Re: We have a 99% email reputation, but Gmail disagrees

#18
post #15
post #12

From March, also https://blog.fontawesome.com/we-have-a-99-email-reputation-g... is the canonical URL.

that's the url i submitted, but HN changed it. no idea why. it hasn't been posted before, and i thought it was interesting. based on the comments i hope the authors read them, because it looks like they are getting some good feedback here.

``` https://blogfontawesome.wpcomstaging.com/we-have-a-99-email-..."> ```

Misconfigured website.

Re: We have a 99% email reputation, but Gmail disagrees

#19
post #14

I'm a Font Awesome subscriber and yes, for the record, they spam me with annoying marketing and probably deserve their Gmail woes. They also use that silly dark pattern where they alternate sending out marketing emails from {David,Harry,Sam,Janet,every other person at the company}@fontawesome.com.

Wouldn't be a fringe. I get most marketing emails with a name as if a person sent it.

Catchy subject seemingly target to me. Same for content.

But you are right, it's more likely enough users marked them as spam that Google algorithm decided the source is the spam.

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