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BunnyCDN has been silently losing our production files for 15 months

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Re: BunnyCDN has been silently losing our production files for 15 months

#4

Post by reddalo »

That's scary. I'm in the process of moving all of my services to Europe, and I had considered BunnyCDN, but after this I'm not so sure anymore.

I also tried Hetzner Object Storage. I love Hetzner, they're great, except for their Object Storage service, which is completely unreliable (errors, slowness, etc.). I'm surprised that Hetzner still hasn't retired that product until it's properly fixed.

My last chance is with Scaleway. Xavier Niel's products are always good, so fingers crossed...

Re: BunnyCDN has been silently losing our production files for 15 months

#6

Post by m3nu »

Also a user of their CDN, storage and container service for about 4 years.

My experience was more positive. One time I had a minor issue with their storage where I couldn't replace a file or something. This was fairly early after the product launched. They fixed it and gave me free credit for reporting it.

Re: BunnyCDN has been silently losing our production files for 15 months

#7

Post by DANmode »

m3nu wrote: post #6

Also a user of their CDN, storage and container service for about 4 years. My experience was more positive. One time I had a minor issue with their storage where I couldn't replace a file or something. This was fairly early after the product launched. They fixed it and gave me free credit for reporting it.

If the story is true, remaining a user seems…terrifying?

Re: BunnyCDN has been silently losing our production files for 15 months

#8

Post by kjs3 »

Wait...this has been going on for 15 months without resolution or recompense and you haven't pulled up stakes and moved to almost anyone else? I get "it's a lot of work to move" and maybe "we hope they'll figure this out so we don't have to move", but in my world that excuse runs out waaaaaay before 15 months. The people I'm accountable to would have hauled me out back and put me out of their misery after, maybe, 6 months on the outside.
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