Thanks for the great reminder to detangle myself from Google.
My Google Workspace account suspension
111–120 of 239 posts
Re: My Google Workspace account suspension
#112I recently had to go through the recovery flow for an admin account and it was wild. Despite Google manually unlocking the account and giving me a reset link, every login was forced to authenticate via SMS using the (removed) phone number. Luckily I was able to get a hold of it and get the code, but even after adding a TOTP and security key 2FA, further logins still required SMS. It feels like the security team made…
Google enabled 2FA on my Gmail account without any prior notice. I have the username, password, recovery email, and all emails from the account are forwarded to my Fastmail, but I can't ever log into the account again because it is trying to do 2FA by SMS to a number I don't have. I've tried everything to find someone inside Google to fix this, but so far no luck. At least with Meta you can find someone on a forum li…
My SO has identical situation. Identical. She still receives emails for this account because she set forwarding years ago, I still get notifications because I'm set as a recovery account, but without the phone she doesn't have for the last 15 years we have no way of logging in.
We have everything else but this alone is not enough.
Re: My Google Workspace account suspension
#113I think Google has done some cool stuff, and I think in a lot of ways they're, at least historically, one of the less evil big tech players. I gotta say, though, that my experience with trying to get them to sort out any kind of issue with their services makes me reluctant to spend any money with them. I bought a Pixel phone. As per the sales terms, the phone came with one year of Gemini AI Pro service. Except, the r…
Sounds more like a question why there isn't a class action and deregulation push against them.
People really fail to unionize when they can just piss in the wind.
Re: My Google Workspace account suspension
#114I recently had to go through the recovery flow for an admin account and it was wild. Despite Google manually unlocking the account and giving me a reset link, every login was forced to authenticate via SMS using the (removed) phone number. Luckily I was able to get a hold of it and get the code, but even after adding a TOTP and security key 2FA, further logins still required SMS. It feels like the security team made…
Google enabled 2FA on my Gmail account without any prior notice. I have the username, password, recovery email, and all emails from the account are forwarded to my Fastmail, but I can't ever log into the account again because it is trying to do 2FA by SMS to a number I don't have. I've tried everything to find someone inside Google to fix this, but so far no luck. At least with Meta you can find someone on a forum li…
You could rephrase this meta thing as "Meta employee can successfully coerce an adult into sex by promising Instagram account unban" - more accurate IMO: https://showtime-fqi8q.s3.amazonaws.com/onlyfans-star-slept-...
Re: My Google Workspace account suspension
#115I think Google has done some cool stuff, and I think in a lot of ways they're, at least historically, one of the less evil big tech players. I gotta say, though, that my experience with trying to get them to sort out any kind of issue with their services makes me reluctant to spend any money with them. I bought a Pixel phone. As per the sales terms, the phone came with one year of Gemini AI Pro service. Except, the r…
> I contacted Google, they never fixed it or offered any solution. I simply didn't get the year of service I was promised.
Contract violation. The problem is it's simply too burdensome to go to small claims court.
Re: My Google Workspace account suspension
#116[dead]
Re: My Google Workspace account suspension
#117I discovered this same issue, you are required to have a phone their auth system is bugged me.
I just set up google workspace and I didn't have recovery phone or anything,just password and recovery email. I didn't login for 1 week (life stuff). When I came back it allowed me to login but didn't allow any admin stuff saying it didn't recognize me and that I must use a known browser.
Well, that was the only browser I logged in with.
The solution was a weird thing where I was able to add phone recovery and authenticator, but then had to wait 2 weeks (couldn't use it). After that I performed authentication as usual.
It's horrible.
Re: My Google Workspace account suspension
#118It's been [0] days since the last "Cloud provider banned me and I lost everything" article. Everyone who depends on the good graces of a cloud provider for something (not just Google, but Amazon, Microsoft, Apple, whatever) needs to at the very least, take a moment, and figure out what their plan is when they are suddenly banned and locked out permanently, without any way to contact the company. Does life just go on,…
> It's been [0] days since the "business I contract with to provide services locked me out of the building we rent, ghosted me, and threw all my shit out" article.
We really need to just fix the laws.
Re: My Google Workspace account suspension
#119I guess one way to protect yourself from this would be to use another IAM solution for SSO login to Google Workspace, but is there any reasonable choice for small businesses other than Entra ID or Okta?
There's always keycloak you can rollout yourself. It's not trivial but it's quite doable.
Instead of Keycloak, I would recommend giving Kanidm a try: It's much more lightweight and covers most of what you usually need (one notable exception being SAML).
Re: My Google Workspace account suspension
#120I think Google has done some cool stuff, and I think in a lot of ways they're, at least historically, one of the less evil big tech players. I gotta say, though, that my experience with trying to get them to sort out any kind of issue with their services makes me reluctant to spend any money with them. I bought a Pixel phone. As per the sales terms, the phone came with one year of Gemini AI Pro service. Except, the r…
> I contacted Google, they never fixed it or offered any solution. I simply didn't get the year of service I was promised. Contract violation. The problem is it's simply too burdensome to go to small claims court.
If you do, it's also possible they ban your personal account