Earlier quoted context omitted.
Oh, they very much do. But like with everything in technology, they can do fuck all about it, so they resign and maybe complain to you occasionally if you're the designated (in)voluntary tech support person for your family and friends. Regular people hate technology, both for how magical and how badly broken it is, but they've long learned they're powerless to change it - nobody listens to their complaints, and the w…
They also tend to hate technology, because us nerds are often unbearable. They hate having to go through people that get them upset, in order to use their kit. Not just tech (although it’s more prevalent). People who are “handy” can also be that way (but, for some reason, techies tend to be more abrasive). I’ve learned the utility of being patient, and not showing the exasperation that is often boiling inside of me.
In general for the 40+ years I’ve been a programmer I have detested the practice of not surfacing diagnostic information to users when technology makes it possible to do so in a clear and unambiguous way.