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Apple Business

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Re: Apple Business

#191
post #110

Earlier quoted context omitted.

They need to _commit_ to this, and execute, though. This feels very much like yet another half-hearted Apple initiative.

Everything is half-hearted from Apple since Steve died. He was the beating heart. Who has stepped into that role? Like for real? Anyone? I’m just not seeing it

Does it matter? Apple's revenue/profit was $108B/$25B in 2011. It was $416B/$112B in 2025. They're clearly doing something right.

Re: Apple Business

#192

599$ serviceable MacBooks, easy to use MDM, Cloud, Email and Calendar and flat-fee AppleCare all baked in? New businesses under 50 employees are going to eat this up like there's no tomorrow. I'd be scared if I was certain Redmond corporation who makes their money on 365 and Intune.

Apple would be near the top of my list of companies incapable of building software that will do this. I cannot believe anyone who has tried Mail.app would be interested in using that for their business. I tried it for 3-ish months and had immense trouble reliably threading, seeing responses, with search, etc.

There's 0 way they have competent, reliable, working group calendaring.

Re: Apple Business

#193
post #85

Earlier quoted context omitted.

By business relationship I meant B2B. They're excellent.

I have managed multiple relationships with Apple business and the only thing I can think you could possibly be talking about is having a local store reserve devices for you to buy. As far as identifying a bug in the software and getting it fixed, or requesting a feature, you run into a brick wall. Taking that feedback from customers is not the Apple way. This is why there is a market for third party MDM companies in…

I've decided you're probably right, I retract my earlier comments.

Re: Apple Business

#194
now Apple is going for the jagular.

if they can also monetize - location api - via Apple Maps + business messaging that's easily 3+ Billion of revenue yearly.

Re: Apple Business

#195
post #77

I recently tried setting Apple Business Manager for our ≈20 people SME. The first step was "Domain Lock/Capture" which takes over all Apple accounts for a specific domain. I've never had a worse experience from Apple. The process is buggy, filled with foot-guns and dead ends. It expects huge amounts of work from users who have had their account for more than a few weeks and are expected to remove a lot of their perso…

AFAIK, it works with subdomains, so you can use something like employees.example.com as your domain, and capture over that.

The org I work for just makes alias's - @ourbrandmdm.com for ABM that forward to their @ourbrand.com emails.

Re: Apple Business

#197

Earlier quoted context omitted.

The domain lock process was an absolute fiasco at our company. I think this could work if you did this at the time your company launched, but the moment you have employees who have Apple IDs tied to their work email that aren't from the Business Essentials system you are stuck in an impossible-to-mange place. There are several cheap MDM solutions for Apple devices that I would rather pay for than be dependent on this…

I'm currently in that hellish process too... I don't know how to get out of it. Did you know that your employees will be forbidden from downloading from the App store once you launched that migration? It's a nightmare

Well yeah, the idea is that if you have ABM, you have an MDM you can use to purchase licenses for them and install the apps with the MDM.

Re: Apple Business

#198

599$ serviceable MacBooks, easy to use MDM, Cloud, Email and Calendar and flat-fee AppleCare all baked in? New businesses under 50 employees are going to eat this up like there's no tomorrow. I'd be scared if I was certain Redmond corporation who makes their money on 365 and Intune.

Microsoft is a giant enterprise software company that also publishes Candy Crush and Call of Duty. Intune and Windows are 'nice to have' but are not the business-business. The business is 365 (which runs on Macs and is worlds better than Apple's office suite + Apple's hosted email is god awful) and Azure.

No way. Intune and Entra are the vendor-lock in technologies that cement a business via m365 for the long haul.

Re: Apple Business

#199

Earlier quoted context omitted.

Exactly. 365 gets you perfect compatibility and the 'real tools that professionals use'. Not Google Docs or some weird Apple thing - the tools that always will read the document.

If you can navigate the terrible UI enough to find the open button on the proper 'ribbon', that is. The ribbon makeover should have textbooks written about it so we can teach our future UI designers not to make the same mistakes again.

Meh. Techies keep ranting about it but regular users are just fine with it.
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