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Walmart: ChatGPT checkout converted 3x worse than website

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Re: Walmart: ChatGPT checkout converted 3x worse than website

#261

Post by 65 »

notepad0x90 wrote: post #214
bilekas wrote: post #95

ChatGPT Checkout, a solution looking for a problem. Why would anyone have an extra layer of friction too where things could go wrong, where handing over payment details in another chain. Just let me buy my stuff in peace. Shopping is not the 'killer app' for GenAI.

I disagree, walmart's website isn't nice. a lot of commerce sites are cancer! if i can just ask chatgpt or gemini to shop I'd love that. Just navigating their sites for items is a pain, I can imagine an LLM being great at finding items, and facilitating the browsing experience. My only concern would be having to chat with it a lot, and any dark patterns coercing impulse purchases.

Clicking buttons is easier than writing a prompt.

Re: Walmart: ChatGPT checkout converted 3x worse than website

#263

Post by cat-turner »

oofbaroomf wrote: post #223

ChatGPT recommended me some good hard drives for price per TB, and one particularly cheap one had direct checkout with Walmart, so I tried it, because why not? It let me get all the way to the payment step before it told me it was out of stock. Walmart's website told me it was out of stock when I decided to click on the link. This is probably part of why it doesn't convert.

Turns out real-time inventory access is not a trivial issue.

Re: Walmart: ChatGPT checkout converted 3x worse than website

#264

Post by tmaly »

oofbaroomf wrote: post #223

ChatGPT recommended me some good hard drives for price per TB, and one particularly cheap one had direct checkout with Walmart, so I tried it, because why not? It let me get all the way to the payment step before it told me it was out of stock. Walmart's website told me it was out of stock when I decided to click on the link. This is probably part of why it doesn't convert.

I had the opposite, but it was for a SSD for a raspberry pi 5. I asked it to look online for good price. It found a place, and I ordered it. It was not a well known site like Walmart, but I got what I needed.

Re: Walmart: ChatGPT checkout converted 3x worse than website

#266

Post by arbitrary_name »

bilekas wrote: post #202
hattmall wrote: post #167

Earlier quoted context omitted.

Social media apps generally opened up new markets though of their existing user bases as sellers. Perhaps chatgpt could know everything in your house, if you don't actually use it, and pair you with a neighbor that needs it!

What a distopian hellscape you've painted into my brain. I work long and hard to not interact with my neighbors.

that's sad.

my neighbors are wonderful and i like chatting to them.

are you the bad neighbor?

Re: Walmart: ChatGPT checkout converted 3x worse than website

#267

Post by cat-turner »

cat-turner wrote: post #265

They don't want complete shopping automation because if it really worked, people would buy LESS. Walmarts in person and online storefront is engineered to get people to buy things they didn't come in for. Upselling is programmed at every step.

A lot of people don't know this, but businesses pay (in terms of providing Walmart more inventory) for access to specific shelves. Their thinking that better positioning on the shelf leads to more sales. There are entire businesses built on optimizing endcaps.

Re: Walmart: ChatGPT checkout converted 3x worse than website

#268

Post by darthoctopus »

ImPostingOnHN wrote: post #235
CryptoBanker wrote: post #210

Earlier quoted context omitted.

There’s a difference between being interested in getting good at something and being good at something

Exactly. Just because you're not good at something doesn't mean you don't want to be.

wanting to be good at something is not exactly the same as being interested in getting good at something, which carries the additional, nuanced, connotation of investment (or willingness to invest) towards this goal.

e.g. many people want to live an active healthy lifestyle, but fewer are actually interested in doing so.

Re: Walmart: ChatGPT checkout converted 3x worse than website

#269

Post by dawnerd »

tmaly wrote: post #264
oofbaroomf wrote: post #223

ChatGPT recommended me some good hard drives for price per TB, and one particularly cheap one had direct checkout with Walmart, so I tried it, because why not? It let me get all the way to the payment step before it told me it was out of stock. Walmart's website told me it was out of stock when I decided to click on the link. This is probably part of why it doesn't convert.

I had the opposite, but it was for a SSD for a raspberry pi 5. I asked it to look online for good price. It found a place, and I ordered it. It was not a well known site like Walmart, but I got what I needed.

The fake product scammers are going to absolutely love people like you. Glad it worked out for you but that’s putting a lot of blind trust in it.

Re: Walmart: ChatGPT checkout converted 3x worse than website

#270

Post by internetter »

tmaly wrote: post #264
oofbaroomf wrote: post #223

ChatGPT recommended me some good hard drives for price per TB, and one particularly cheap one had direct checkout with Walmart, so I tried it, because why not? It let me get all the way to the payment step before it told me it was out of stock. Walmart's website told me it was out of stock when I decided to click on the link. This is probably part of why it doesn't convert.

I had the opposite, but it was for a SSD for a raspberry pi 5. I asked it to look online for good price. It found a place, and I ordered it. It was not a well known site like Walmart, but I got what I needed.

We are talking about the instant checkout feature: https://openai.com/index/buy-it-in-chatgpt/

Assuming you visited this "not a well known site" directly, you did not use the "ChatGPT checkout" feature discussed in TFA

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