Earlier quoted context omitted.
For many local places here, the only way to get the menu online is if a customer posted a photo of the menu on Google maps or something. And 1/3 of the time, that photo is too blurry and off-angle and whatnot to even read properly.
I can’t help but think what this means is just that the menu isn’t that’s important as a marketing tool. If having an up to date website and menu resulted in a noticeable boost in business, every restaurant would have it. Average person either finds the place through google maps or a TikTok video, checks a few photos of the food or venue, then goes. Doesn’t matter what the exact menu is because there are plenty of op…
The conversational context did not involve anyone making any claims about the viability of businesses operating sans info. You can check—nowhere does the person who you're responding to (or any of the ancestor comments in this thread) write in their comment that companies are losing business because of the lack of up-to-date information, whether on their own site on through Google Maps.
The context is people, very reasonably, making a plea that that info be published on the open web.