Earlier quoted context omitted.
> will also be users who have disabled Firefox metrics collection and so will not have their opinion counted. Gee. If only there was a way to collect users opinions on things. Welp.. guess we have to live with subtly spying on everything they do with our software.
I think at this point they know all these opinions pretty well, but they simply don't care or see better growth options by targeting users who don't belong to that particular bubble. They see OpenAI approaching the same active user counts as Facebook and they want a slice of that pie. And the majority of that pie is non-techies.
As a complete contrast, there's a lot more enthusiasm over Valve surveys.