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AWS won't discuss my bill, suspended my account, took $1,600, still no human

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Re: AWS won't discuss my bill, suspended my account, took $1,600, still no human

#31

Post by Tiberium »

flippyhead wrote: post #24
Tiberium wrote: post #11

I'm sorry for the issue, though I couldn't help but notice - you want to talk to a real human, yet this very post is completely LLM-written/edited.

I swear, I am starting to feel like these complaints about how "obviously" something is AI written are the human equivalent of "you are absolutely right" -- it's like some kind of automatic response now

I don't know how to explain it, but I've interacted with LLMs for multiple years now, and especially a lot of time with the recent-ish frontier models, so I can detect most AI writing quite reliably. Sure, you might disagree, but I'm fairly certain this entire post is an LLM output.

Re: AWS won't discuss my bill, suspended my account, took $1,600, still no human

#32

Post by lopatin »

From your post it's not clear that you understand how AWS charges. CloudWatch metrics would only validate your case if these were pay-per-use services like Lambdas or something. But you use the word "infrastructure" which implies you have allocated resources and simply don't use them. That's a valid charge.

Again maybe you are aware, but it wasn't clear from your post.

Re: AWS won't discuss my bill, suspended my account, took $1,600, still no human

#35

Post by theginger »

It's not impossible that the Aws charges were wrong, it's pretty unheard of. I don't understand why the details of the charges aren't mentioned in the post. If you think it's unlikely you could have a $1500 bill because you 'barely use' it then that's just wrong. In the cloud single unoptimised choices can cost thousands if you don't keep an eye on your costs, you need to look at the charges.

Re: AWS won't discuss my bill, suspended my account, took $1,600, still no human

#37

Post by bdangubic »

loloquwowndueo wrote: post #30
anonzzzies wrote: post #8

Earlier quoted context omitted.

Easy in the US apparently. My bank refuses that here without (written, signed and sent by post) proof I have been scammed and this case wouldn't be that. It is a credit card, not a debit card. I only have it for hiring cars as many just refuse unless it is a cc.

I’m sometimes surprised at how easy it is to do a chargeback in the US. So much so that a lot of folks just click that button instead of reaching out to the vendor first. In here (not the US) a chargeback is such a chore that I would only do that as a very last resort.

credit card company’s primary purpose is to protect me, I am making them a ton of money. hence, they should ablige to my every request (stop payment being number one on the list). insane they won’t help you without a ceremony. I never talked to the vendor first, the first thing I do is stop payments through my credit card and then I reach out to vendor.

Re: AWS won't discuss my bill, suspended my account, took $1,600, still no human

#39

Post by anonzzzies »

loloquwowndueo wrote: post #30
anonzzzies wrote: post #8

Earlier quoted context omitted.

Easy in the US apparently. My bank refuses that here without (written, signed and sent by post) proof I have been scammed and this case wouldn't be that. It is a credit card, not a debit card. I only have it for hiring cars as many just refuse unless it is a cc.

I’m sometimes surprised at how easy it is to do a chargeback in the US. So much so that a lot of folks just click that button instead of reaching out to the vendor first. In here (not the US) a chargeback is such a chore that I would only do that as a very last resort.

Not sure which is better though; as a former internet vendor, we blocked cc payments from the US for this very reason. Rather have less clients than being that easily scammed. Here it is too hard, there it is too easy. But hard does mean you have to think about it at least and not 'oh I made an impulse buy, remorse, let's chargeback'.

Re: AWS won't discuss my bill, suspended my account, took $1,600, still no human

#40

Post by Stephen304 »

delduca wrote: post #14

Next time use Hetzner.

Hmm funny to see Hetzner mentioned - I tried to rent a dedicated server from them and placed the order and gave payment details, about 6 hours later I got an email that they have decided to deactivate my account and cancel all products and orders because of "some concerns". Email support can't give me any reason because the info was anonymized and couldn't give me any information on how to avoid having my account randomly deleted besides don't break tos.
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