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Why I'm returning my Microsoft Surface RT

ozar.me

241–250 of 290 posts

Re: Why I'm returning my Microsoft Surface RT

#241

"The diagonally-oriented camera is strange. In the one orientation it’s optimized for, it’s slightly annoying. In any other orientation, it’s almost intolerable. " "The built-in front-facing camera for Skype is angled so that it’ll work great when the kickstand is open, but again, only for Danny DeVito, or maybe for people who want to show off their chests in Skype." ------ "The Touch Cover is one of the Surface’s bi…

LOL there is so much bias from this "review" (if we can even call it that) It is oozing out of my speakers. The Drama in the reviewers voice is so unmistakable that it is almost sickening. Did he write a "B" script for this and rehearse too? I would not be surprised.

Why would you return a device after 24 hours of owning it? Do you not expect any learning curve here? This is pretty much a Mac user attitude. Macs and IOS have very dumbed down interfaces. That works well for many people who want to check their email and surf the web without having to learn anything at all. The productivity that can be realized with a more complex (or one which requires more learning) interface can rarely be achieved following this mantra, but it is good for Grandma and aunt Hilda.

The camera angle is off only if you put it way too close to yourself or are extraordinarily tall (the first clue of obvious sabotage and misinformation). I would have preferred a variable angled kickstand too, but then all I would hear is complaints about it not being strong enough.

Your complaint about the word slowness WAS somewhat valid (has been fixed and updated now), but already knowing that this was a beta product before even buying the device - did you really not expect any problems with it? Your overly dramatic video is like pointing out that the sun is hot (beta software has bugs duh - thus the word beta). Anyway - how about updating to the final version that come out today (unless you already returned your tablet).

Your complaint about After waiting over a minute for the machine to boot and launch the mail app is clearly grasping at anything to bash over the head of Microsoft. First off - how often do you reboot a tablet? For me it's about once every two months so this is a really minor issue. Secondly, you are counting the time it takes you to slowly hunt and pack your password (REALLY?) thirdly - It is clear that either you did a factory restore of the device. (WinRT apps are very slow to open the first time. Mail opens up in about half a second for me after the first launch and configuration) or you have a lemon. BTW I just timed myself and I can boot up (yes from a powered off state), log in - and open Mail in 38 seconds on MY Surface tab.

It is funny to read the YouTube comments of your videos and read things like "I have never experienced that problem" and "Like trying to access Google Docs with a Hotmail account. People need to start using their brains or stop trying to bash unnecessarily when we know the true problem." and "Turn off smooth typing, stop using word beta, and use the tactile keyboard." and "I played with one of these at Microsoft store and it worked much better than yours, did you mess something up on it already?"

The most embarrassing part FOR YOU must have been when you made such drama over repeatedly not being able to log into SkyDrive with your non valid third-party email address (PEBKAT LOL). There are several commenter on that video saying that they never had the problem. BTW neither have I (We just use the proper Account and it works - you should try it). Do you try to log into Google docs with your Yahoo account also?

There are clearly a few quirks that Microsoft will no doubt be putting out updates for in the near future, but really all this drama is clearly manufactured. The mail and word issued have already been addressed and updates have been made available for them.

If the best that your nitpicking and dramatic expression could do is point out mostly user errors and bugs that have now been fixed. I would take this "review" as a good reason to buy this device.

Re: Why I'm returning my Microsoft Surface RT

#242

"The diagonally-oriented camera is strange. In the one orientation it’s optimized for, it’s slightly annoying. In any other orientation, it’s almost intolerable. " "The built-in front-facing camera for Skype is angled so that it’ll work great when the kickstand is open, but again, only for Danny DeVito, or maybe for people who want to show off their chests in Skype." ------ "The Touch Cover is one of the Surface’s bi…

LOL there is so much bias from this "review" (if we can even call it that) It is oozing out of my speakers. The Drama in the reviewers voice is so unmistakable that it is almost sickening. Did he write a "B" script for this and rehearse too? I would not be surprised. Why would you return a device after 24 hours of owning it? Do you not expect any learning curve here? This is pretty much a Mac user attitude. Macs and…

Knowing Microsoft I'd say the odds of a reboot is probably larger on the Surface. Apparently even a small app update (office) requires a reboot.

Re: Why I'm returning my Microsoft Surface RT

#243

Earlier quoted context omitted.

Interesting. Thanks for the insider's insight. Is Microsoft really serious about challenging the iPad juggernaut with this kind of inattention to detail?

> Is Microsoft really serious about challenging the iPad juggernaut with this kind of inattention to detail? Not sure where you're going with this, but given the amount of effort and ambition around the Surface, I would say that Microsoft is absolutely serious. As for Word, there was a limited number of things we could do and fix in a finite amount of time. Trade-offs need to be made.

Apparently not serious enough. Windows RT seems to runs a lot slower than Android 4.1 on the exact same hardware. I wonder how much slower it would run on the initial single core and dual core ARM chips for tablets than Android and iOS ran on, with decent performance.

Re: Why I'm returning my Microsoft Surface RT

#244

Earlier quoted context omitted.

> "So quickly, in fact, that I can outrun Microsoft Word on the Surface. I get the feeling that the Surface RT’s CPU or Word code just can’t keep up with my typing. Here’s an example video:" I'm on the Word team in Office and I'm coming into this thread incredibly late, but FWIW the slow typing on ARM was something we couldn't fully address in time for the preview release. Word RTM (ARM and x86/x64) has much better p…

Can you shed more light on what conditions made it so that your team was caught unaware wrt the fact that Office was being targeted for Surface on ARM? Is your division not allowed to talk to the Surface/hardware division per anti-trust settlement obligations?

Surface was a secret even internally. I'm not in Office, but I assume they were simply not told that it existed.

Re: Why I'm returning my Microsoft Surface RT

#245
post #56

Earlier quoted context omitted.

I installed Windows 8 on one of the first netbooks to appear (eee pc 1000h). The performance difference is not perceivable. If even at that level it's not, it will be even less on higher-end hardware. Even benchmarks show a 5% improvement at most in performance. What Windows 8 does do, though, is trick you into thinking it's running faster, or "smoother". It uses animations to make those 0.5-1-second delays a lot mor…

Nope. I've tested it (like many other people). My 2011 Macbook air boots 4 seconds faster into Windows 8 than Windows 7.

Wow. A full 4 seconds? How exactly is that perceivable to anyone without having a timer nearby? Besides, for the faster booting they used another trick, replacing the "true Shutdown" with Hibernate, which makes waking from Hibernate faster than waking from a true shutdown.

Re: Why I'm returning my Microsoft Surface RT

#246

Still waiting on decent linux-capable tablets...

Already here:

http://www.youtube.com/watch?v=ItkWCmkxBv0

However, I would wait at least for Cortex A15 chips to arrive, especially if you're going to want to use Unity, which isn't exactly a race horse on PC's either. I'm sure Canonical will port Ubuntu to the upcoming Nexus 10, too.

Re: Why I'm returning my Microsoft Surface RT

#247
post #242

Earlier quoted context omitted.

LOL there is so much bias from this "review" (if we can even call it that) It is oozing out of my speakers. The Drama in the reviewers voice is so unmistakable that it is almost sickening. Did he write a "B" script for this and rehearse too? I would not be surprised. Why would you return a device after 24 hours of owning it? Do you not expect any learning curve here? This is pretty much a Mac user attitude. Macs and…

Knowing Microsoft I'd say the odds of a reboot is probably larger on the Surface. Apparently even a small app update (office) requires a reboot.

This is misinformation. If this behavior is observed it was probably because a separate update was performed at the same time which updated system files.

Re: Why I'm returning my Microsoft Surface RT

#248

Earlier quoted context omitted.

> "So quickly, in fact, that I can outrun Microsoft Word on the Surface. I get the feeling that the Surface RT’s CPU or Word code just can’t keep up with my typing. Here’s an example video:" I'm on the Word team in Office and I'm coming into this thread incredibly late, but FWIW the slow typing on ARM was something we couldn't fully address in time for the preview release. Word RTM (ARM and x86/x64) has much better p…

i know you mean well, but you really shouldn't be posting this. it does not reflect well pn MS if one of their major differentiators, Office, was not in the loop during this major new product's development. by the way, it is even worse with Powerpoint. every few lines typed i had the screen go white to redraw the whole UI.

Agreed, this guy is putting his job on the line. I appreciate his contribution to the discussion, but would hate to see a guy lose his job over a HN comment.

Re: Why I'm returning my Microsoft Surface RT

#249
post #52

Earlier quoted context omitted.

The problem with Windows "apps" is that they are made inefficient and un-optimized by default , because they were targeted at much more powerful processors, and as processors became even more powerful, they didn't care about increasing the performance or at least keeping it at the previous level (and not slower). Developers never really cared about netbooks, and these devices, either with ARM processors or with Atom,…

>> The problem with Windows "apps" is that they are made inefficient and un-optimized by default Very knowledgeable opinion sir. This is indeed true. Us as windows developers are required to add a sleep statement every few lines of code so as it not make it appear responsive.

That's not what I meant of course. What I meant is that apps on Windows tend to be a lot more "bloated"/full of features/graphics compared to the much leaner mobile apps.

Also, most devs probably build for the average performance, so say something like an old Core 2 Duo laptop, and if their app there has a 10% CPU utilization, it might have 30% CPU utilization on Atom, or more, which means on ARM chips, especially the mid-end to low-end ones, the same app will use the CPU a lot more. Apps designed for mobile are meant to use 5-10% of those ARM CPU's from day one.

Re: Why I'm returning my Microsoft Surface RT

#250

Earlier quoted context omitted.

Hi. Brent here, the post author. Thanks for making the point. I had hoped that by recording videos of the problems, I wouldn't get attacked as just making off the cuff observations. Readers can see the problems for themselves. Still getting attacked by the fanbois, though, and that's a little disappointing.

I find this situation hilarious. Most of the time you get attacked for being a Microsoft evangelist since you're a Microsoft MVP for SQL Server as well as being an MCM for SQL Server 2008. Now you're being attacked for being a Microsoft hater. That's irony.

Howdy sir! Yeah, making it through yesterday took a really thick skin. The Internet - gotta take the bad with the good.
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