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Why I'm returning my Microsoft Surface RT

ozar.me

101–110 of 290 posts

Re: Why I'm returning my Microsoft Surface RT

#101
post #42

Earlier quoted context omitted.

Sorry, I literally mean as a LAPtop device. I want to see him use this in his lap. I have bad habits that leave my fingers a bit nubbier than they should be, but trying to use Office on the RT tablet at Best Buy was barely short of impossible. I'd HAVE to use the keyboard to use it for any amount of time.

Don't use a laptop in your lap, unless you hate your back/wrists/neck.

I've been using one on my lap for 15 years to no ill effect...

Re: Why I'm returning my Microsoft Surface RT

#102

The lag in Word is more likely caused by an option that makes Office use accelerated graphics. I don't know why this option even exists - I've yet to see someone liking how typing in Office applications works with it being on...

Shouldn't accelerated graphics result in screen redraws that are... faster?

That's the biggest puzzle this option presents.

Re: Why I'm returning my Microsoft Surface RT

#103

Earlier quoted context omitted.

Compare these activities to the way in which the Surface's competition handles them...e.g typing, creating documents, video conferencing, and configuring email on an iPad. The author's expectations were that the Surface would be as productive as a Windows laptop. Nobody expects an iPad to be as productive as a MacBook.

Brent the author here. No, I did not expect the Surface to be as productive as a Windows laptop, but I did expect that Word would be able to keep up with me while I type - just as any other modern device is. I'm not asking to do 3D renderings, just to type a document. For what it's worth, I also wrote about why I was preordering it here: http://ozar.me/2012/10/why-i-preordered-a-microsoft-surface-...

Brent, Ben here. Your original blog post is explicit that the critical issue is PowerPoint compatibility. This doesn't come up among your reasons for dissatisfaction. I'm not skewering you, only pointing out that the rationales you articulated are different from your unarticulated expectations...though your articulated expectations were rather low.

The referenced post, however, implies an expectation to replace both an Air and an iPad with the Surface. Your post today implies that this is still the case, i.e. you intend to purchase a Surface Pro when they become available.

I'm not saying the performance of the Surface is excusable. But mainly because Word ships on it and a full function keyboard is an available option. This implies that the Surface is suitable for full speed touch typing while running a Word document (i.e. processing complex XML and accurately rendering arbitrary fonts and graphic elements with full compatibility with the desktop version). Consider the steps Apple took to avoid creating this situation with iWork when initially released - incompatible file structures meant no requirement to support touch typing without discarding document structure.

Re: Why I'm returning my Microsoft Surface RT

#104

"The diagonally-oriented camera is strange. In the one orientation it’s optimized for, it’s slightly annoying. In any other orientation, it’s almost intolerable. " "The built-in front-facing camera for Skype is angled so that it’ll work great when the kickstand is open, but again, only for Danny DeVito, or maybe for people who want to show off their chests in Skype." ------ "The Touch Cover is one of the Surface’s bi…

Recently, HN is quick to yell "fanboy" at anything critical of a direct competitor to an Apple product. But from the multiple Surface reviews posted here over the past few days, it seems like the consensus (even among those that aren't labeled "fanboys") is that the surface has considerable drawbacks while costing more than an iPad.

> But from the multiple Surface reviews posted here over the past few days

You mean all those negative reviews that get upvoted to the front-page.

Thats what happens here, the positive reviews usually get ignored, get flagged, or die quickly. Unless it's an Apple product.

"Surface RT" is not "Surface for Windows 8 Pro". Windows RT is a stripped down version of Windows designed for lower power CPUs. It's also designed to be 100% Metro based. You can't install non-metro apps on it, you can't even buy Windows RT, it has to be pre-installed on each device.

"Surface RT" is a touch-based device for holding in your hands while surfing the net and using the typical social apps.

The use-case of an attached keyboard and the fully fledged Office app suite is not what this device is primarly for.

What makes this even worse, is that the preview version of Office is not yet fully reliable, has not been ported to Metro, and opens up in Desktop-mode. There are still bugs to work out.

While the guy gave a good review, it does not represent the typical use-case for Windows RT devices any more than the iPad would represent the use-case of a Desktop PC.

Re: Why I'm returning my Microsoft Surface RT

#105
post #52

"The diagonally-oriented camera is strange. In the one orientation it’s optimized for, it’s slightly annoying. In any other orientation, it’s almost intolerable. " "The built-in front-facing camera for Skype is angled so that it’ll work great when the kickstand is open, but again, only for Danny DeVito, or maybe for people who want to show off their chests in Skype." ------ "The Touch Cover is one of the Surface’s bi…

The problem with Windows "apps" is that they are made inefficient and un-optimized by default , because they were targeted at much more powerful processors, and as processors became even more powerful, they didn't care about increasing the performance or at least keeping it at the previous level (and not slower). Developers never really cared about netbooks, and these devices, either with ARM processors or with Atom,…

The app mentioned in the post was Office, produced by Microsoft, which is the same company that makes the Surface tablet.

In my opinion, that is unacceptable. If MS couldn't optimize apps that ship with Surface, they shouldn't have released it.

Re: Why I'm returning my Microsoft Surface RT

#106
I was excited when I heard Microsoft was making a tablet and entering this market. Apple doesn't face any strong competition in this market, and because they are so far ahead of their nearest rival (Samsung?) they don't really need to innovate for a cycle or two, and their designs could stagnate.

But the Surface will not be true competition to Apple. This product fails in too many ways, and I predict that the iPad will remain dominant for at least a few years to come.

Re: Why I'm returning my Microsoft Surface RT

#107

Earlier quoted context omitted.

Recently, HN is quick to yell "fanboy" at anything critical of a direct competitor to an Apple product. But from the multiple Surface reviews posted here over the past few days, it seems like the consensus (even among those that aren't labeled "fanboys") is that the surface has considerable drawbacks while costing more than an iPad.

> But from the multiple Surface reviews posted here over the past few days You mean all those negative reviews that get upvoted to the front-page. Thats what happens here, the positive reviews usually get ignored, get flagged, or die quickly. Unless it's an Apple product. "Surface RT" is not "Surface for Windows 8 Pro". Windows RT is a stripped down version of Windows designed for lower power CPUs. It's also designed…

Ok so the focus on negative isn't relegated to just this community, its rather pervasive in society in general.

Look at the iOS6 maps stuff and the flaking etc... Not to discount them in general but everyone that looks at my phone always comments about its weight first. I think humans focus on their pain points over the good in general.

Re: Why I'm returning my Microsoft Surface RT

#108
The advice to "wait for the one due in a few months that needs a fan" makes me wonder if this author's sweet spot for tablets is anywhere near mine. I hate fans. (And does such advice mean the author is literally a fan-boy? A fan-fan-boy?)

Re: Why I'm returning my Microsoft Surface RT

#109

I don't think his post and reason are highly analytic. Rather its result of working so hard to find out even smallest issue with Microsoft's new product No product are perfect in that regard. Remember first iPhone ? first Android ? first iPad ? Camera viewpoint doesn't cover your face when you put tablet on kickstand mode? put it little away. what's wrong. Other leading tablets in market doesn't even have one. Its be…

Can you honestly tell us you watched the videos? I struggle to believe you did. Nobody who did could claim this:

> Rather its result of working so hard to find out even smallest issue with Microsoft's new product

Those were not "small issues." Very far from it. In fact all of the software issues he showed us were a big damn deal. The kick-stand one could claim is a minor whine.

Seems like you literally watched just the first video and then came and commented.

Re: Why I'm returning my Microsoft Surface RT

#110
post #100

Are all the HN upvoters are retarded? This is not Surface RT. RT does not have a classic Windows Desktop environment. It only has metro. This is a Surface Pro, which has not been released yet. Slowness is totally understandable because that guy installed an OS X on an iPad, which is the same thing as using Win8 full desktop environment on Surface RT hardware.

You are wrong. windows RT includes the desktop environment but you can't install any new apps to it - all you have is Office and Explorer.

http://www.anandtech.com/show/6392/the-windows-rt-review/8

http://www.theverge.com/2012/10/23/3537710/windows-8-review

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