Just to be clear, the article is NOT criticizing this. To the contrary, it's presenting it as expected , thanks to Solow's productivity paradox [1]. Which is that information technology similarly (and seemingly shockingly) didn't produce any net economic gains in the 1970's or 1980's despite all the computerization. It wasn't until the mid-to-late 1990's that information technology finally started to show clear benef…
The comparison seems flawed in terms of cost. A Claude subscription is 20 bucks per worker if using personal accounts billed to the company, which is not very far from common office tools like slack. Onboarding a worker to Claude or ChatGPT is ridiculously easy compared to teaching a 1970’s manual office worker to use an early computer. Larger implementations like automating customer service might be more costly, but…
We do have a way to see the financial impact - just add up Anthropic and oAI's reported revenues -> something like $30b in annual run rate. Given growth rates, (stratospheric), it seems reasonable to conclude informed buyers see economic and/or strategic benefit in excess of their spend. I certainly do!
That puts the benefits to the economy at just around where Mastercard's benefits are, on a dollar basis. But with a lot more growth. Add something in there for MS and GOOG, and we're probably at least another $5b up. There are only like 30 US companies with > $100bn in revenues; at current growth rates, we'll see combined revenues in this range in a year.
All this is sort of peanuts though against 29 trillion GDP, 0.3%. Well not peanuts, it's boosting the US GDP by 10% of its historical growth rate, but the bull case from singularity folks is like 10%+ GDP growth; if we start seeing that, we'll know it.
All that said, there is real value being added to the economy today by these companies. And no doubt a lot of time and effort spent figuring out what the hell to do with it as well.