Earlier quoted context omitted.
We have that today though - it's called Matrix. While other platforms aren't literally built upon it like Hangouts was in the beforetimes, it allows inter-op with more platforms. Whatsapp, Telegram, Discord, Facebook Messenger, Signal, Google Chat (née Google Hangouts)... and those are just the ones I'm using. The full list includes more [0] We can disagree about what counts as good enough for the mass market in the…
> you can even change which app you want it to be. From a limited set of options. My friends are the mass market. You and I are savvy, tech folks and we know what Matrix is. I've got friends who work as car mechanics, secretaries, teachers, etc. They're not dumb, they can spend the time to figure out which app will work best for them on their computers and phones, but they don't particularly want to spend their time…
I'm not on mastodon but I've perused some threads and if it brings value to people great - the fact that it was there when twitter imploded means some portion of the population actually moved to it and now uses it. It provided some real value to people.