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Online Analytics Firm Settles Suit Over Unstoppable User Tracking

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21–30 of 31 posts

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#21
It's funny how the KISSMetrics guy thinks (thought?) he was doing absolutely nothing wrong. Let's go out to the internet-using public and ask random people, "Do you mind of KISSMetrics tracks you across the web, even if you have cookies turned off?"

Alas, it seems in this case the only people who are aware of KISSMetrics' wrongdoing are security researchers (i.e., curious nerds), lawyers and some journalists. Perhaps if the general public knew, there would be a law.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#22

"KISSmetrics tracking techniques worked even if a user had cookies turned off and private browsing mode turned on" Where can I read more about this 'unstoppable tracking'? (how) can one counter such attempts?

I write about this stuff on my blog. For eg. using Last-Modified for the same effect as the ETag in OP:

http://www.nikcub.com/posts/persistant-and-unblockable-cooki...

also posts with tips and more info in the archives:

http://www.nikcub.com/archive

What I do is I use 3 different browser, 2 is ok. All your 'apps' such as webmail, facebook, etc. you use on one browser. Install Disconnect, AdBlock, NoScript etc. and disable flash, java etc. on the second browser and use that for all your web browsing. Kill the history and cookies on this browser regularly. Don't ever be tempted to 'browse' using the browser you have your apps logged in on.

I have a third browser with flash enabled where I copy paste URLs into if I ever need flash for something, which is less and less often.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#23
post #13

Forever cookies are pretty bad. I know someone made a library as a proof of concept, but yeah, don't actually use this.

This one? http://samy.pl/evercookie/ Can you explain why one shouldn't use this? Is there a law in US forbidding using Etags for cookies?

There's morals and ethics which should forbid it.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#24
post #13

Forever cookies are pretty bad. I know someone made a library as a proof of concept, but yeah, don't actually use this.

This one? http://samy.pl/evercookie/ Can you explain why one shouldn't use this? Is there a law in US forbidding using Etags for cookies?

Well, it seems KISSmetrics just had to pay 500K$ for doing just that. That being said, I'm also wondering which specific law they broke.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#25
post #13

Earlier quoted context omitted.

This one? http://samy.pl/evercookie/ Can you explain why one shouldn't use this? Is there a law in US forbidding using Etags for cookies?

Well, it seems KISSmetrics just had to pay 500K$ for doing just that. That being said, I'm also wondering which specific law they broke.

They broke the one that says 'class action trolls are expensive and time-consuming to deal with'.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#26
post #21

It's funny how the KISSMetrics guy thinks (thought?) he was doing absolutely nothing wrong. Let's go out to the internet-using public and ask random people, "Do you mind of KISSMetrics tracks you across the web, even if you have cookies turned off?" Alas, it seems in this case the only people who are aware of KISSMetrics' wrongdoing are security researchers (i.e., curious nerds), lawyers and some journalists. Perhaps…

I thought the point was they weren't tracking you across the web. Did they also have that capability?

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#27

Since my other comment got downvoted, people forgot the point. Read how strong this man defended and pretended to be so innocent when he was first accused: http://webcache.googleusercontent.com/search?q=cache:9lN3hH-... Kissmetrics is a very shady company, just stay away from them!

There were a few technical aspects that he clearly lied about (like not using Etags for his cookies) but aside from that, is there anything else that makes them "very shady"?

I ask because I'm curious. Other than this episode, I haven't really heard much else about KISSmetrics being a bad company.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#28
post #13

Forever cookies are pretty bad. I know someone made a library as a proof of concept, but yeah, don't actually use this.

This one? http://samy.pl/evercookie/ Can you explain why one shouldn't use this? Is there a law in US forbidding using Etags for cookies?

I find evercookie a really hilarious example of unintended consequences. I think when the author released it he thought there would be so much uproar that browser vendors would rush to plug all the gaps. But they didn't, so evercookie remains an absolutely awesome tool for unethical marketing companies - he handed it to them on a plate.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#29

"KISSmetrics tracking techniques worked even if a user had cookies turned off and private browsing mode turned on" Where can I read more about this 'unstoppable tracking'? (how) can one counter such attempts?

> (how) can one counter such attempts?

I think I'm mostly safe the way I browse: Firefox with Cookie Monster denying everything (except whitelist), NoScript blocking all javascript (except whitelist), and RequestPolicy blocking all cross site requests (except whitelist).

In theory, this would not protect against the ETag header technique being used if it were being implemented by the site itself, but since I believe it was actually done via a 3rd party request to KISSmetrics' domain, RequestPolicy should block it.

Re: Online Analytics Firm Settles Suit Over Unstoppable User Tracking

#30
post #27

Since my other comment got downvoted, people forgot the point. Read how strong this man defended and pretended to be so innocent when he was first accused: http://webcache.googleusercontent.com/search?q=cache:9lN3hH-... Kissmetrics is a very shady company, just stay away from them!

There were a few technical aspects that he clearly lied about (like not using Etags for his cookies) but aside from that, is there anything else that makes them "very shady"? I ask because I'm curious. Other than this episode, I haven't really heard much else about KISSmetrics being a bad company.

Its a shady company because it's unethical and it does whatever it says it doesn't.
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