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Facebook, I want my friends back

dangerousminds.net

131–140 of 195 posts

Re: Facebook, I want my friends back

#131
post #88
post #58

Earlier quoted context omitted.

So what? Annoying pages can get un-liked, and the problem will work itself out. But if someone is a "Fan" of the brand and wants to see all of their 15 posts in a day, it's frustrating they can't. The default in Facebook is always "Most Popular", and even when I change it to "Most Recent" (to see the long tail of my friends activities, since I don't trust Facebook), Facebook always sets it back.

As a rule, I don't "Like" sites, but I was unaware that it actually meant "subscribe me to this."

It's a little disconcerting the way Facebook is subverting and dismantling language. First "friend", and now "like".

Re: Facebook, I want my friends back

#132
Stream ranking is one of the biggest drivers for engagement on social networks. Period. Yes there is a small percentage of power users who are upset their streams aren't exhaustive but most users barely even scroll down when they load up FB, so it's imperative that important items appear at the top.

The story here is now that Facebook is willing to be paid by brands to degrade the news feed experience for their users :)

Re: Facebook, I want my friends back

#133

Earlier quoted context omitted.

This post misses the biggest logical point that is vitally needed: there was no Newsfeed in the beginning. At all. Then there was a Newsfeed. Then it showed more than just wall posts. Then there were TOO MANY things on it, so they scaled it back. The Newsfeed was an experiment, and it worked, but it needed tweaking. That's why this happened. That they now allow you to pay to promote is secondary to the original origi…

Bullshit. There are other ways they could have filtered Newsfeed- it didn't have to be an algorithm. People, fans, pages could do it themselves if only the platform enabled them.

It does, nobody used lists or filters.

Re: Facebook, I want my friends back

#134
I keep bumping into this reference to facebook acknowledging only 15% of "fans" will see a given post, but I've never found an official mention of this. Where is this information coming from and what was the context in which it was mentioned?

What follows is speculation, but it's easy to imagine that out of a total fanbase, only a certain percentage "catch" your post while it's fresh, before it's buried behind newer stuff coming in from the ever-increasing number of pages people like. While it may have been the case that back in the day the response one got from posting something on a facebook page was much better than it is now, it's also true that facebook was never as popular as it is today and that users' newsfeeds were never as busy as they are now. And as people subscribe to multiple publishers and their attention gets diluted, you can't expect their engagement with all of these pages to remain at pre-growth levels (or grow).

There's another twist to this. Too many posts from pages thumping activity from friends may alienate users. How do you balance these two types of information? Someone's going to get less airtime, and since (I assume) the bulk of posts comes from pages, they get silenced based on whether or not you interacted with them recently and whatever other criteria facebook can come up with. Same for friends you don't care much for.

Whether or not facebook can be more transparent with regards to how it determines which posts to show and which to hide is another issue. Does the average Joe care? Will he mess things up if given controls that are too advanced? Note that Facebook doesn't censor information, it merely filters what you see by default. You can still go to individual pages or profiles and see their full activity.

There also seems to be a backlash against any commercial endeavour facebook may have. "Facebook is selling your information!" - is it? where can I buy this information? is it really selling in the sense that most people would understand? No. But that's the term that is being used. "Facebook is making people pay for airtime!" well, kinda. Personally I think that should be "Facebook is making people pay for ADDITIONAL airtime" for all the reasons stated above. Maybe they got into this mess due to poor communication but I don't buy the "broken on purpose" argument. That's against facebook's interest in the long term.

I don't mean to defend facebook, just bring into discussion the potential complexities behind developments which people tend to imply are malicious.

Re: Facebook, I want my friends back

#136

Earlier quoted context omitted.

Bullshit. There are other ways they could have filtered Newsfeed- it didn't have to be an algorithm. People, fans, pages could do it themselves if only the platform enabled them.

It does, nobody used lists or filters.

It's a pain and hidden away-- just an after thought. They could make it a lot more obvious and a lot easier to use. They've got the resources to do better than what they've done with it.

Re: Facebook, I want my friends back

#137
post #58
post #28

If you're posting 10-16 posts a day and you forcibly put each of these into 100% of your fans, you're going to shrink your base. If you did that to me, I'm going to hide or Unlike your page. If you emailed me those posts, I'd be hitting unsubscribe in half a day. The Facebook News Feed isn't an RSS reader, and the Like button isn't Subscribe. I would suggest just posting once a day, and using the Promoted Posts for t…

So what? Annoying pages can get un-liked, and the problem will work itself out. But if someone is a "Fan" of the brand and wants to see all of their 15 posts in a day, it's frustrating they can't. The default in Facebook is always "Most Popular", and even when I change it to "Most Recent" (to see the long tail of my friends activities, since I don't trust Facebook), Facebook always sets it back.

The author is expecting that all 54k fans should see the page's posts, and that fewer impressions are feeling like extortion. That expectation is both incorrect and unreasonable. There will always be users who don't log in each day. Even if FB queued up the News Feed to show the post, the impression will never be driven because they haven't scrolled far enough down.

I do agree about the sort preference -- I wish it was sticky.

Re: Facebook, I want my friends back

#138
Facebook would be far more successful, and a better experience, if they simply charged for the service. Even a nominal fee of 20$ per year will exceed their add revenue. Potentially charge users only 5$ per year, and business a larger amount based on some metric.

The add supported model is terrible for social networks and needs to go. If you can afford a computer, smartphone, etc. Then you can pay 5-20$/year for an account.

Free limited accounts for people <18 years old, which have limited access to adult content? (Idea, but may work to both hook future customers, and protect kids)

Re: Facebook, I want my friends back

#139
I'm not too concerned about this from a marketing standpoint. It's unfortunate that people started to view 'likes' as an RSS feed replacement, but that opinion will change now most stuff doesn't get through.

What really frustrates me is that I'm missing entirely non commercial messages from my actual friends. I've missed posts from my girlfriend for godssake, it's ridiculous.

I understand that they need to make money, but the entire reason I and others are on facebook is to connect with our friends. Facebook needs to allow us to do that and then augment our experience with monied options, not imply that most of your friends will never see your posts unless you open up.

Don't make me go back to email. It's still there, waiting, full of delicious SMTP guaranteed delivery.

Re: Facebook, I want my friends back

#140
post #28

If you're posting 10-16 posts a day and you forcibly put each of these into 100% of your fans, you're going to shrink your base. If you did that to me, I'm going to hide or Unlike your page. If you emailed me those posts, I'd be hitting unsubscribe in half a day. The Facebook News Feed isn't an RSS reader, and the Like button isn't Subscribe. I would suggest just posting once a day, and using the Promoted Posts for t…

Do you have any large-scale statistical tests backing up your assertion that if you push 10 posts a day to peoples' Facebook feeds, your readership will shrink? I don't disbelieve your assertion that you personally would find it annoying, but I know a good number of large, successful blogging brands do indeed push to social media multiple times a day, and it seems to work for them. Several of said brands have indeed…

Unfortunately, I don't have concrete data. I should have been more careful to recommend that the author start testing with one post per day, and measure from there.

It does depend upon the page, though. If your posts get high engagement, it will have higher distribution. Of the author's 55k fans, only 14k fans are "talking about" the page, so they'll have less than full distribution. To be frank, their posts are not getting many likes. Thus, my recommendation to just do one great post per day. Also, I would suggest to the author to experiment with photos and not just links with photos. Facebook's push toward bigger photos in the feed is no accident -- they work.

There are definitely brands that have multiple posts per day, and it's largely because of the high engagement their posts drive. Two examples that I follow are "I Fucking Love Science" and "Humans of New York." They both have fewer fans than talking about, and both post multiple times a day. Because their content is highly shared, it gets great distribution. It also depends on your own engagement with the page too, as I understand it.

The best practice I hear about Twitter is to indeed publish multiple times a day. Because it acts more as a true feed and not a digest, repeating the same content at a different hour is considered to be good.

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