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Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

taurus.io

21–30 of 57 posts

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#21
post #11

Cool product! Congrats on launching. I can think of several companies off the top of my head who should implement this yesterday. But I have to take issue with the price point. $3 a month? If you're doing it for fun, make it free. Otherwise, the price should be 10x if not 100x your current rate. Trust me, if someone is going to go through the effort of setting up your product, they'll be willing to pay more than $3 a…

Thanks! The problem with being 10x or 100x the current rate is that we can't actually justify that cost for the value we provide. When we set the price point, we basically asked ourselves how much we'd actually pay for the same thing.

Instead of asking yourselves "what's the minimum amount someone would pay?", you should be asking "what's the maximum?".

I'm really cheap, and even I find $3/month ridiculous. It should at least be $9/month, and you should find a way to have multiple plans (say, $9, $29, $59).

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#22
post #11

Earlier quoted context omitted.

Thanks! The problem with being 10x or 100x the current rate is that we can't actually justify that cost for the value we provide. When we set the price point, we basically asked ourselves how much we'd actually pay for the same thing.

Instead of asking yourselves "what's the minimum amount someone would pay?", you should be asking "what's the maximum?". I'm really cheap, and even I find $3/month ridiculous. It should at least be $9/month, and you should find a way to have multiple plans (say, $9, $29, $59).

I'll second @therealarmen point and agree with @sgdesign.

You priced the product based on real value and not perceived value, which represents how much customers feel a product is worth and is willing to pay for it.

If I have a web app, I sit and suffer as I look at my low conversion rate, low engagement and high amount of tickets coming to the support desk with annoyingly simple questions. All these items take up my time and effort, which cost money.

If your product means five less support e-mails, three more users that do not cancel because they understand how to use my app and ten more conversions a month, that right there is worth much more than $3 a month and I'd would be willing to pay for it.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#23

Earlier quoted context omitted.

Instead of asking yourselves "what's the minimum amount someone would pay?", you should be asking "what's the maximum?". I'm really cheap, and even I find $3/month ridiculous. It should at least be $9/month, and you should find a way to have multiple plans (say, $9, $29, $59).

I'll second @therealarmen point and agree with @sgdesign. You priced the product based on real value and not perceived value, which represents how much customers feel a product is worth and is willing to pay for it. If I have a web app, I sit and suffer as I look at my low conversion rate, low engagement and high amount of tickets coming to the support desk with annoyingly simple questions. All these items take up my…

Okay, you all have convinced me. Back to the drawing board on that.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#24
post #11

Cool product! Congrats on launching. I can think of several companies off the top of my head who should implement this yesterday. But I have to take issue with the price point. $3 a month? If you're doing it for fun, make it free. Otherwise, the price should be 10x if not 100x your current rate. Trust me, if someone is going to go through the effort of setting up your product, they'll be willing to pay more than $3 a…

Thanks! The problem with being 10x or 100x the current rate is that we can't actually justify that cost for the value we provide. When we set the price point, we basically asked ourselves how much we'd actually pay for the same thing.

Are you saying that you don't think your product provides $30/month value compared to tooltip scripts like on Code Canyon, or compared to not having a web app tour at all?

- I think most web apps with users or revenue would get $xxx+ of value from a tour.

- I've thought about creating a tour for some of my sites, but I've always been too intimidated by the idea of mucking around with scripts that I don't understand. A WYSIWYG tooltip product might as well be the only tooltip product from my point of view.

I agree that you should be charging 10x-100x more.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#25
post #11

Cool product! Congrats on launching. I can think of several companies off the top of my head who should implement this yesterday. But I have to take issue with the price point. $3 a month? If you're doing it for fun, make it free. Otherwise, the price should be 10x if not 100x your current rate. Trust me, if someone is going to go through the effort of setting up your product, they'll be willing to pay more than $3 a…

Thanks! The problem with being 10x or 100x the current rate is that we can't actually justify that cost for the value we provide. When we set the price point, we basically asked ourselves how much we'd actually pay for the same thing.

What others have said, plus: I don't trust you to stay in business at $3/mo. You may deliver an awesome product, but I simply don't believe the economics will work at all for $3/month. At best, you'll cut corners and your service will start to suck. This makes me much less likely to put you in the critical path of my business. So charge more and make everybody happy!

Suggestion: segment on the complexity of the product tour? Maybe by the # of steps included? Or (better) allow me to add audio/video to my tours and charge me more for that.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#26
post #11

Cool product! Congrats on launching. I can think of several companies off the top of my head who should implement this yesterday. But I have to take issue with the price point. $3 a month? If you're doing it for fun, make it free. Otherwise, the price should be 10x if not 100x your current rate. Trust me, if someone is going to go through the effort of setting up your product, they'll be willing to pay more than $3 a…

Thanks! The problem with being 10x or 100x the current rate is that we can't actually justify that cost for the value we provide. When we set the price point, we basically asked ourselves how much we'd actually pay for the same thing.

In this video https://training.kalzumeus.com patio11 describes how building product tour's can increase sales by 20-100%. Taurus.io is definitely worth more than $3/month and could be priced far higher.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#27
post #11

Earlier quoted context omitted.

Thanks! The problem with being 10x or 100x the current rate is that we can't actually justify that cost for the value we provide. When we set the price point, we basically asked ourselves how much we'd actually pay for the same thing.

In this video https://training.kalzumeus.com patio11 describes how building product tour's can increase sales by 20-100%. Taurus.io is definitely worth more than $3/month and could be priced far higher.

This is great (and flattering). We're definitely going back to the drawing board in regards to how we price this thing.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#28
Feature request that will make this much more valuable - relative adjustment, if you can create a tooltip that will stay near a selector (regardless of browser resizes) and will be responsive (e.g. size and font will adapt based on size) then you'll have something worth not 3$ but 30$ a month easily.

I like that you demo the usage of the tool rather than the end result, but for some people it might be too cumbersome, at least make the demo login automatic

By the way, a solution to both issues - use your own product to tour your own product.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#29
post #5
post #4

Looks cool. I think I would find it more useful if I could see a demo (not of the authoring, but of the result).

Thanks! If you create some tooltips on the page and refresh the page, you kind of get a feel of what it would be like for a visitor (though "Hide" won't permanently hide the tooltips in that state).

This is not evident from your demo. Can you include the tooltips to show up by default in your demo page? I am guessing most people would first want to see how the tooltips come up, before they get interested in editing/authoring them.

Re: Show HN: Taurus.io - Create a product tour for your web app in 15 minutes

#30
Ok, so a lot of people are commenting you are charging too little and your general reply was you felt you didn't deliver the value to justify a higher price.

In that case, I think you need to search for value. What can you do to make a higher price worthwhile?

Here are my thoughts:

- Analytics! What are people viewing? Plug it in and tell me what is working and getting mouse time or clicks (or conversions)

- Split testing! I'd love to test out two tours to see which converts better.

You could make the current version free, to a certain point of traffic and make all the new features points of value to charge a better price.

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