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If I was your cloud provider, I'd never let you down

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Re: If I was your cloud provider, I'd never let you down

#151

Post by chc »

vampirechicken wrote: post #147
chc wrote: post #136

Earlier quoted context omitted.

This kind of sentiment is why everything nowadays comes with 20 pages of fine print that nobody can wade through. It's not enough just to expect people to be reasonable — everything must be clearly spelled out in excruciating detail, as people will feel free to do any insane thing that comes to their mind if you do not restrict it explicitly, and they will loudly object if you tell them that what they're doing is not…

A contract does not provide for what is reasonable. It stipulates the relationship between two parties. if you say unlimited personal use, with no right of resale, then I can fly all day every day without worry. I don't see how flying a lot on an unlimited lifetime ticket can be legitimately called abusive. If I buy a lifetime, fly anytime ticket, and use it all the time, you don't get to call that abuse. If I use th…

Yes, that's my point exactly. By claiming the absolute right to force upon the counterparty anything they have not explicitly forbidden by contract, you require them to create absurdly lengthy and unnecessarily expansive agreements that enumerate every possible circumstance and give them almost unlimited leeway in the event of a dispute. And then people complain that EULAs are too long and make unnecessary power grabs.

Re: If I was your cloud provider, I'd never let you down

#152

Post by tedunangst »

vampirechicken wrote: post #145
enoch_r wrote: post #140

Earlier quoted context omitted.

IIRC, some people were selling their free companion ticket--you could make pretty decent money flying someone along with you whenever you flew. And that was definitely prohibited in the original agreement.

Selling the companion ticket falls outside of my definition of "reasonable use". The article I read said they were annoyed that some of these guys would actually use the tickets to, you know, fly places, all the time. As if they had unlimited access. Did they really expect to sell a $400k item so somebody and for the buyer to fly three times a year?

"Rothstein made 3,009 reservations in less than four years, almost always booking two seats, but canceled 2,523 of them."

Sounds like he was not actually using the ticket to, you know, fly places.

Re: If I was your cloud provider, I'd never let you down

#153

Post by staunch »

codewright wrote: post #144
staunch wrote: post #21

My new startup, Uptano ( https://uptano.com ), is a cloud provider (still hurts me to write "cloud"). ..and we've had 100% uptime in our short run so far. Our systems are highly redundant and as decoupled as possible. Still, I wouldn't for one second claim that I, or anyone else, could do better than AWS on reliability. AWS does a great job on reliability. I do think EBS is a terrible technology that should die in a…

Could you please explain the tenancy/virtual servers mechanic of your service? The copy on the website isn't clear. (Also, OH GOD that font. OH. GOD.) It's not clear to me whether I'm getting my own server (effectively dedicated?) for $136/month or not. Further, what if I don't want multiple-tenants on the hardware? What does it cost me to effectively treat each physical server a single logical unit? Is that even pos…

You're paying for a dedicated machine. Then you run virtual servers on your machine. You could run just one (treating it much like a regular dedicated server), or you could run multiple, that's up to you.

There is no scenario in which multiple users share the same hardware. Your hardware is your own.

The web site will improve ;-)

Feel free to email me with any questions: jake@uptano.com

Re: If I was your cloud provider, I'd never let you down

#154

Post by Jare »

dap wrote: post #112
Jare wrote: post #86

Earlier quoted context omitted.

In the professional tech world, not ALL exposure is good exposure. With this post they look like immature kids, and then when their post and entire site goes down, they look incompetent in front of the very people they want to convince. An informative post explaining the hardships of uptime and reliability in simple words, and how they do their best to keep adding 9's, would have been so much better.

http://joyent.com/blog/network-storage-in-the-cloud-deliciou... http://joyent.com/blog/on-cascading-failures-and-amazons-ela... http://joyent.com/blog/magical-block-store-when-abstractions...

Exactly, they should have done more of that.

Re: If I was your cloud provider, I'd never let you down

#156

Post by eli »

Evbn wrote: post #107
randomchars wrote: post #94

Earlier quoted context omitted.

Disable https everywhere.

Why? The desired information has already been conveyed from the https servers: Joyent can't withstand load.

Well, or someone forgot to turn on HTTPS. How does the plugin know whether to redirect a given site anyway?

Re: If I was your cloud provider, I'd never let you down

#157

Post by rdtsc »

xentronium wrote: post #79
josephlord wrote: post #76

Earlier quoted context omitted.

Whether you fundamentally trust your provider to try to do what they agreed 'isn't particularly relevant to service quality and stability'? Did you really mean that?

The whole lifetime plan debacle was a really big blunder from PR standpoint, but I wouldn't go as far as to call it a rip-off. Deal that started in 2004-2006 and lasted through to 2012 is 6 to 8 years worth of hosting. As far as I understand, they also offer one more year of free hosting as a compensation, which makes it 7 to 9 years. 7 to 9 years of hosting for $500 is okay in my books. Of course, that doesn't make…

> Deal that started in 2004-2006 and lasted through to 2012 is 6 to 8 years worth of hosting. As far as I understand, they also offer one more year of free hosting as a compensation.

You might have to excuse some here who actually understand lifetime and unlimited to mean more than 6 to 8 years.

> but I don't 'fundamentally distrust' them based solely on this case.

But do you see how others would though?

Re: If I was your cloud provider, I'd never let you down

#158

Post by rdtsc »

xentronium wrote: post #75
anonymouz wrote: post #71

Earlier quoted context omitted.

The problem is that I have no more trust into them honoring an agreement. I'd very much like to keep my lifetime account (I rarely use it for anything, but when I need it, it's there, it's paid for and I can just use it). Problem is, the new Textdrive was essentially launched out of trying to avert this PR debacle, and neither Joyent nor Textdrive have published any information on how this endeavor is funded or suppo…

> I have no simply no trust left that this will go well (which is why wanted to take the refund). Hindsight is 20/20, but lifetime service claim sounds too good to be true anyway. Besides, was that 5-6 years of hosting for $500?

> but lifetime service claim sounds too good to be true anyway.

I like how you quickly turned this into the "blame the victim" issue. It is a pretty clear and obvious failure yet you keep defending them and blaming everyone who believed them.

Re: If I was your cloud provider, I'd never let you down

#160

Post by vampirechicken »

tedunangst wrote: post #150
vampirechicken wrote: post #148

Earlier quoted context omitted.

I never read anything that talked about this as part of the problem. It was always "We didn't expect them to use it so much." That's an awful lot of strangers to make transatlantic flights with at 200 bucks a pop, and it would take quite a long time to recoup the multi-hundred-thousand dollar investment in the companion ticket. Hardly seems worth the time for somebody who can afford half a million for a couple of lif…

Click through and read the LA Times article. When bond broker Willard May of Round Rock, Texas, was forced into retirement after a run-in with federal securities regulators in the early 1990s, he turned to his trusty AAirpass to generate income. Using his companion ticket, he began shuttling a Dallas couple back and forth to Europe for $2,000 a month. "For years, that was all the flying I did," said May, 81. "It's ho…

OK. so there was a guy. I still contend that contracts must stipulate the entire business relationship. If the contract did not forbid accepting money to fly people in his companion seat then fire the lawyer. If it did, then he's in breach of contract, and they can cancel, and sue for damages.
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