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If I was your cloud provider, I'd never let you down

joyent.com

111–120 of 170 posts

Re: If I was your cloud provider, I'd never let you down

#112
post #86

Earlier quoted context omitted.

I'm pretty sure they have a decent idea of what's involved running a hosting company being as how they're a huge hosting company. I think what they've done is great , they're appealing to the users by showing they are users and they'll probably get a crapload of traffic because of it whether they land Reddit or not. It's already landed them the #1 slot on HN, a site where AWS staff post AWS updates!

In the professional tech world, not ALL exposure is good exposure. With this post they look like immature kids, and then when their post and entire site goes down, they look incompetent in front of the very people they want to convince. An informative post explaining the hardships of uptime and reliability in simple words, and how they do their best to keep adding 9's, would have been so much better.

http://joyent.com/blog/network-storage-in-the-cloud-deliciou... http://joyent.com/blog/on-cascading-failures-and-amazons-ela... http://joyent.com/blog/magical-block-store-when-abstractions...

Re: If I was your cloud provider, I'd never let you down

#113

> Lindsay Shaw is a member of the Joyent Marketing and Communications Team. This says it all really, just a bit of PR to boost awareness of their product...and the HN community has taken the bait.

While I agree with you that no press is bad press, in the Internet realm you also have to be aware of keywords. HN comments right now are littered with none-to-flattering words for Joyent, which then get indexed by Bing/Google and can hurt the reputation for Joyent.

Worse yet, Joyent's PR may backfire and make them look like naive idiots for making claims they can't back up...especially when it comes to throwing rocks at the Amazon juggernaut.

Re: If I was your cloud provider, I'd never let you down

#114
post #21

My new startup, Uptano ( https://uptano.com ), is a cloud provider (still hurts me to write "cloud"). ..and we've had 100% uptime in our short run so far. Our systems are highly redundant and as decoupled as possible. Still, I wouldn't for one second claim that I, or anyone else, could do better than AWS on reliability. AWS does a great job on reliability. I do think EBS is a terrible technology that should die in a…

Alternatively, instead of an oversimplified bet, how about they draw up an SLA like normal companies would?

Congrats on the 100%, but how long have you been running? And have you been serving any heavyweight clients or fended off persistent attacks?

Re: If I was your cloud provider, I'd never let you down

#115

With the lifetime account fiasco still ongoing [1], they should probably shut up. [1] Joyent/Textdrive sold lifetime shared hosting accounts for a one time payment in the beginning. Those accounts would exist "as long as we exists". A couple of months back they sent an email that they are "discontinuing" lifetime accounts. After uproar from the community they offered refunds. Many people (including me) agreed to the…

Red herring. Besides, as far as I understand, Textdrive is in the process of being relaunched, honoring all the lifetime plans.

Not honoring all the lifetime plans at all. Those with lifetime accelerator plans were told they would get a refund, are not being picked up by Textdrive, and have since been denied the refund they were promised.

Re: If I was your cloud provider, I'd never let you down

#116
post #14

If I were a grammar nazi, I'd be quite irate.

Don't hate the provider, hate the meme: http://knowyourmeme.com/memes/overly-attached-girlfriend

They're actually referencing the Ryan Gosling meme, not OAG. There's an image of him right on the page.

Re: If I was your cloud provider, I'd never let you down

#117
post #69

Earlier quoted context omitted.

http://www.downforeveryoneorjustme.com/joylent.com It's not just you! http://joylent.com looks down from here. edit: 11:12 UTC it's back up again.

> http://isitup.org/joyant.com joyant.com is up. [...] ip of 208.91.197.128 Although the spelling was wrong, it clearly was having a few issues.

It is not joyant.com, it is joyent.com.

Re: If I was your cloud provider, I'd never let you down

#118

Earlier quoted context omitted.

both are correct, "were" is more precise and formal

No, "was" implies the past indicative, which means "If I was your cloud provider in the past", whereas "were" implies the subjunctive mood, which expresses "various states of unreality such as wish, emotion, possibility, judgment, opinion, necessity, or action that has not yet occurred" ( http://en.wikipedia.org/wiki/Subjunctive_mood )

but the subjunctive is used inconsistently in english, and less so in england than in the usa. it's really not as clear as you assert.

Re: If I was your cloud provider, I'd never let you down

#119
I do not want to be a jerk here, but the only reason I joined was the promise of "lifetime" - they can NOT just cancel our accounts does it does not suit them. Please contact me webmaster @ opendomain ORG if you would like to join the class action lawsuit. We already have quite a few people signed up.

Re: If I was your cloud provider, I'd never let you down

#120
post #21

My new startup, Uptano ( https://uptano.com ), is a cloud provider (still hurts me to write "cloud"). ..and we've had 100% uptime in our short run so far. Our systems are highly redundant and as decoupled as possible. Still, I wouldn't for one second claim that I, or anyone else, could do better than AWS on reliability. AWS does a great job on reliability. I do think EBS is a terrible technology that should die in a…

Alternatively, instead of an oversimplified bet, how about they draw up an SLA like normal companies would? Congrats on the 100%, but how long have you been running? And have you been serving any heavyweight clients or fended off persistent attacks?

Since this is a marketing piece, they should have to put some real money where their mouth is. Typical SLAs don't come close to being punitive for downtime. They might offer to refund the hosting fee for time down in excess of the benchmark, which would not be interesting marketing and does not indicate that they have especially high confidence in their service exceeding its uptime (relative to competitors).
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